Incentive Program Manager, eBay
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Bachelor’s degree or equivalent experience in Business Administration, Project Management, or a related field. Master’s degree preferred
- Minimum of 5 years of experience in program management, preferably in the tech or entertainment industry
- Proven track record of managing large, complex projects with cross-functional teams
- Strategic thinking skills: ability to deeply understand business goals, explain them clearly to cross functional partners, develop frameworks for success, and cases for investment
- Excellent organizational, communication, and interpersonal skills, including the ability to succinctly communicate complex problems to executive audiences, quantify issues and impact, and develop well thought-through resource asks and potential solutions
What the job involves
- We are looking for an experienced Program Manager who can join this exciting growing program and play a pivotal role in driving scale and success
- The Program Manager will oversee the successful execution of various programs and initiatives designed to enhance our platform and user experience - for example, setting up new onboarding processes for Live sellers, designing incentive programs to increase streaming hours, developing seller communication programs, implementing Salesforce for relationship management, etc
- The Program Manager will play a crucial role in coordinating between multiple departments, ensuring alignment with company goals, and driving the timely delivery of projects
- Understand business goals, define project scopes and success criteria, and create multi-phase plan to achieve them, with detailed project plans that outline resources, timelines, and budgets
- Build cross functional relationships that enable you to gather information, influence processes and propose changes. Likely partners for this role include our pricing & monetization team, legal & policy teams, marketing team, and scaled support / onboarding teams
- Think creatively to overcome organizational or technological challenges; bring new ideas (eg, external vendors, process shortcuts) that help us achieve our goals and save time and/or money
- Monitor and report on program progress, including milestones, progress, risks, and issues, to stakeholders and senior management
- Facilitate communication and collaboration across teams to ensure smooth execution and problem resolution
- Evaluate program performance upon completion, gathering feedback and implementing lessons learned for continuous improvement
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 47 more jobs at eBay