Senior UX Researcher, Motorola Solutions
+ Incentive Bonus Plans and Employee Stock Purchase Plan
More information about location
1-2 days a week in office
Communication software for public safety & enterprise
Open for applications
Communication software for public safety & enterprise
1001+ employees
Open for applications
+ Incentive Bonus Plans and Employee Stock Purchase Plan
More information about location
1-2 days a week in office
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Bachelor's or Master's, PhD degree in Psychology, Anthropology, Cognitive Science, HCI, Computer Science, or relevant social science fields
- 5+ years of working experience as a UX Researcher or similar role, ideally within a technology-driven environment focused on digital product design and public service improvement
- Strong evaluative research skills, including extensive experience conducting usability testing and research - this includes both moderated and unmoderated studies as well as remote research
- Proficiency in the diverse toolkit of user experience research, including qualitative and quantitative approaches such as ethnographic research, heuristic analysis, survey research, moderating focus groups, in-depth interviews, concept and prototype testing Ability to identify research goals based on ambiguous problem statements
- Ability to manage multiple projects simultaneously across distributed or remote teams
- Proven ability to present research findings and recommendations to all levels of partners, including executive management
- An ability to stay abreast of current and emergent technologies and incorporate them into the strategic direction of products or product design
- Demonstrated understanding of UX design principles
- Experience coordinating multi-site and complex in-context studies
- Ability to travel domestically and internationally
- Bachelors degree with 5+ UX Researcher experience
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
- Travel Requirements: Under 25%
What the job involves
- We are looking for a mixed methods User Experience (UX) researcher who will design and execute UX research studies for mission critical software applications to test the efficacy of the applications and to improve the safety of software products for our users and the communities they serve
- You will be hands-on with the research, including design, scheduling, and execution of UX research studies, including remote and in-context research
- The ability to develop collaborative relationships with partners in design, product, and engineering is essential
- Collaborate with Product teams to establish product strategies, define requirements, and set priorities and timelines
- Partner with UX Designers to embed research insights and ensure cohesive experience strategies across all products
- Lead usability testing and evaluative research, applying your strong background in foundational and evaluative methodologies to gather actionable insights that drive product innovation
- Mentor junior team members, enhancing their understanding of applied research settings and advanced research methodologies
- The UX research team at Motorola Solutions works closely with stakeholders across the organization to envision the future of public safety & video security technology, while bringing to market real-world solutions today
- Our team directly supports the design and development of software across the public safety workflow. We do this through understanding the unique needs and challenges of our customers in mission critical situations through immersive ethnographic research and through rigorous evaluation of design throughout the product development process
Application process
- Must provide a link to a portfolio or digital examples of your work when applying; otherwise, candidate will not be considered
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company values
- Inclusive: We foster inclusion, equity and diversity to support our customers, communities and each other
- Driven: We keep it simple by focusing on what matters most so we can seize opportunities with speed and confidence
- Innovative: We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond
- Accountable: We stand behind the work we do, the contributions we make and the high business standards we maintain
- Passionate: We meet challenges with energy and determination, always pursuing ever-higher standards
- Partners: We work with our customers to address obstacles before they become challenges
Company HQ
West Loop Gate, Chicago, IL
Articles
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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