Director of Engineering, Monzo

Salary not provided

+ Stock Options + Equity

Expert level
Remote in UK
London

More information about location

Monzo

Digital-only bank platform and marketplace

Job no longer available

Monzo

Digital-only bank platform and marketplace

1001+ employees

FintechB2CB2BBankingMarketplacePersonal financeFinancial ServicesMobile

Job no longer available

Salary not provided

+ Stock Options + Equity

Expert level
Remote in UK
London

More information about location

1001+ employees

FintechB2CB2BBankingMarketplacePersonal financeFinancial ServicesMobile

Company mission

To build a new kind of bank that makes money work for everyone.

Role

Who you are

  • You have experience leading an organisation of 30+ software engineers and understand the importance of good organisational design on creating effective teams
  • You have experience managing a number of Engineering Managers and/or Senior Engineering Managers
  • You’re comfortable using data to ground your thinking in analysis, can identify key metrics and their drivers and evaluate the success of your work
  • You make good decisions in complex situations where there’s often no right answer
  • Proven track record in designing, developing and supporting operationally excellent, high availability systems which provide critical business function
  • Experience leading complex cross-functional engineering projects
  • Proven track record of developing and managing distributed systems
  • Deep experience in managing a portfolio of concurrent engineering projects running the gamut from short-term critical feature launches to long-term strategic initiatives
  • You must have prior experience as an engineer at senior level or higher

Desirable

  • Broad knowledge across the Security domain

What the job involves

  • We’re looking for a creative, entrepreneurial and impact-focused Engineering Director to join our Security team and help us build one of the best, most innovative and secure banks in the world
  • As an Engineering Director you’ll lead a team of engineers to review and understand evolving threat models, assess our security risk landscape and set ambitious multi-year strategies for keeping our customers, the business and our employees safe and secure both now and into the future
  • You’ll operate with autonomy and have a massive impact on our customers’ lives and Monzo’s success
  • The Security collective designs and builds systems and infrastructure to detect, mitigate, prevent and protect Monzo’s customers, its staff and its physical and virtual infrastructure from malign individuals and organisations
  • The teams work across the stack, from building custom PKI infrastructure as part of our Zero Trust security model rollout, to creating innovative customer-facing features like Call Status that helps customers know for certain if Monzo is calling them
  • We’ve built Multi-Person Authorisation systems to protect AWS infrastructure from being changed by a single person with access to an admin account, all the way through building automated testing frameworks, fuzzers, linters and other engineering support tooling that allow engineers to build systems that are secure by default

Application process

  • Recruiter Call (30 mins) You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process
  • Initial Call (1 hour) You'll meet with our VP of Engineering. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)
  • Loop Stage - This is one stage with 4 interviews (totalling 4 hours) split between a collaboration with one of our engineers on a technical exercise, as well as execution and leadership interviews
  • Our average process takes around 3-4 weeks but we will always work around your availability

Salary benchmarks

Our take

Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.

Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.

With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).

After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

42% female employees

19% employee growth in 12 months

Company

Funding (last 2 of 18 rounds)

May 2024

$190m

LATE VC

Mar 2024

$447.3m

LATE VC

Total funding: $1.9bn

Company benefits

  • Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
  • Flexible working hours
  • Work From Home Opportunities + we'll pay for any equipment you need to do your job
  • 24 days holiday a year, plus bank holidays
  • Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
  • Employee Assistance Programme
  • Learning budget of £1,000 a year
  • Aviva Pension Scheme + 4% Employer Contribution
  • Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
  • 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
  • 3 months of secondary caregiver leave at 100% pay
  • Unum Life Insurance
  • Access to fertility and family-forming health benefits via Fertifa
  • Abellio Season Travel Tickets + Cycle-to-Work Scheme

Company values

  • Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
  • Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
  • Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
  • Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
  • Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
  • Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.

Company HQ

City of London, London, UK

Founders

Founder of HipDial. Former Software Engineer at Starling Bank.


People progressing

Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.

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