Sales Engineer, Gentrack
Provides utilities with cleantech solutions
Open for applications
Provides utilities with cleantech solutions
501-1000 employees
Open for applications
501-1000 employees
Company mission
To bring utilities into a sustainable era, relentlessly driving their customers' success by developing better cleantech solutions.
Role
Who you are
- Experience working in the utilities industry (energy and/or water) in the UK or Europe
- A client centric understanding of CRM (such as Salesforce, Dynamics etc.) in the context of utility retail
- A client centric understanding of digital, billing and credit issues as they impact business cases for utility retailers
- Experience supporting complex sales in utility Billing, CRM, MDM or similar, in enterprise level accounts
- Passionate about the transformational aspect of technology and its ability to drive total business improvement
- Ability to speak one or more European languages is preferred, as is knowledge and experience working in European business culture
- Prepared to roll up the sleeves and do what it takes to get the job done
- Passionate about making a difference to our planet as a leading player in the energy transition
What the job involves
- This is a role providing for the local discipline, design, and demonstration of technically and commercially appropriate solutions to Gentrack prospects and customers
- Working in the Client Solutions team, applying best-practice and right-fit enterprise and application architecture principles for systems being proposed or demonstrated, considering the commercial value, functionality, and capabilities of Gentrack’s products and services
- This role will provide commercial and value leadership in the EMEA Client Solutions function
- Coordinate and deliver presales activities (incl. workshops, demos, proposals and RFP responses) for assigned sales opportunities – contribute to bid/no-bid decisions
- Work side by side with Sales Directors and Client Business Executives on account win plans for new prospects of client upsells
- Undertake fluent product demonstrations from the customer's business perspective - drawing on their deep industry knowledge to relate Gentrack capabilities to the customer's business needs
- Contribution to the creation of complex customer-facing deliverables and proposals for complex solutions, trials, RFPs, and POCs
- Engage with the subject matter experts of prospective and existing customers as part of sales engagements, to articulate the value proposition and transformation benefits of Gentrack solutions
- Ensure the tone and delivery of customer facing demonstrations best present Gentrack’s capabilities and commercial value
- Analyse client’s business challenges, foster relationships with key stakeholders in the sales process and develop solutions using Gentrack’s technologies and services to address these
- Limit exposure to excessive delivery scope by selling to capabilities and clarifying client assumptions, expectations, and capabilities
- Create, develop, and extend product documentation within the pre-sales capability to support bids and tender activities
- Bid management of Gentrack sales processes, coordinating wider business stakeholders to ensure proposals meet our 'play to win' approach
- Provide feedback to Product teams to influence product roadmap and drive innovation
Salary benchmarks
Our take
New Zealand startup Gentrack provides customer relationship management and billing software solutions to the utilities industry. In particular it focuses on providing modern, 'cleantech' solutions - an approach which allows Gentrack's clients to benefit from both increased efficiency and greater sustainability. As world industries set ambitious net zero carbon targets in response to a mounting climate crisis, Gentrack has found its services consistently in demand since its founding in 1980.
With direct competition from the likes of Ecrion and Apptivo, Gentrack must constantly strive to keep ahead of its rivals. However, its solutions have already been backed by some key clients in the market, with a particularly strong base among energy suppliers in New Zealand and Australia. As energy prices rapidly increase due to political instability in Europe, Gentrack has also expanded its presence strongly in the United Kingdom, forming partnerships with the likes of Marble Power, ENGIE, E.On and npower.
Steph
Company Specialist
Insights
Company
Funding (1 round)
Mar 2019
$0.2m
SEED
Total funding: $0.2m
Company benefits
- Flexible work
- 'Gentrack University' training programmes
- Monthly social events
- Season ticket loans
- Referral bonus scheme
- Cycle to work scheme
- Voucher opportunities
- Pension plan
- Income protection
- Work from home opportunities
- Health insurance
Company values
- Respect for the planet: we're humbled by the power of nature.
- Respect for our customers: we are loyal and we get the job done, expressing our opinions and taking accountability.
- Respect for each other: together we foster a culture of collaboration and creativity - we're one team, and we play to win.
Company HQ
London, UK
Articles
Additional info
- Further offices in USA, Singapore, Australia and New Zealand.
Leadership
Gary Miles
(CEO)Co-founded jNetX in 2001, where they served as CEO for 8 years. Joined Amdocs in 2009, first as Division President & CTO and then as CMO & President Business Services. Joined Gentrack in 2020 as CEO.
People progressing
Joined as an Analyst Programmer in 2014, promoted 3 times in 7 years to current position of Senior Software Engineer.
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