Senior Product Design Manager, Zocdoc

$184-240k

Senior and Expert level
New York
Zocdoc

API connecting patients to doctors

Job no longer available

Zocdoc

API connecting patients to doctors

1001+ employees

HealthcareB2CPersonal healthSaaSAPI

Job no longer available

$184-240k

Senior and Expert level
New York

1001+ employees

HealthcareB2CPersonal healthSaaSAPI

Company mission

To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.

Role

Who you are

  • A proven track record of leadership and team management, with the ability to inspire and motivate a design team towards high performance while ensuring the work aligns with the company’s goals
  • Extensive experience as a senior IC product designer, with a strong portfolio demonstrating your ability to create impactful, user-centered designs
  • BA/BS degree in Design (e.g., interaction, graphic, visual communications, product, industrial) or a related field of equivalent practical experience
  • Excellent communication and interpersonal skills, enabling effective collaboration and guidance
  • Exceptional problem-solving and critical-thinking abilities, capable of leading and delivering on projects of various scopes
  • A deep understanding of product design principles, research methodologies, visual design, and interaction best practices
  • A life-long learner mentality with a growth mindset
  • A visionary leader who can inspire and motivate a team to achieve their best work
  • Skilled in managing senior individual contributors (ICs), identifying growth opportunities, and supporting their career development
  • Passionate about turning messy and complicated healthcare workflows into elegant user experiences
  • Detail-oriented and able to dive into the intricacies of projects while seamlessly zooming out to align design efforts to a broader strategic direction
  • Able to thrive in a fast-paced environment and can drive impactful outcomes
  • The successful candidate will bring a strong background in product design, leadership skills, and a passion for creating innovative solutions that improve the healthcare experience for patients and providers

What the job involves

  • As a Senior Product Design Manager at Zocdoc, you will lead and inspire a team of senior product designers to deliver exceptional user experiences that align with the company’s strategic goals
  • Managing a team of three senior product designers, fostering a culture of excellence and continuous development. You will set clear expectations, provide regular feedback, and promote growth opportunities
  • Elevating the quality of the product through meticulous attention to visual design
  • Introducing and implementing new tools to enhance the team’s design processes and overall efficiency
  • Collaborating closely with product management and engineering leadership to define and communicate the product design vision and strategy across teams
  • Identifying connection points across teams and ensuring we’re building a cohesive user experience
  • Providing clear direction and guidance to your team and aligning their work with the broader goals of the company
  • Overseeing the overall team performance and health, allocating resources effectively to support team goals, and proactively addressing any misalignments or challenges

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.

The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.

The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.

Insights

Top investors

Some candidates hear
back within 2 weeks

7% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Feb 2021

$150m

GROWTH EQUITY VC

Aug 2015

$130m

SERIES D

Total funding: $374m

Company benefits

  • 100% paid employee health benefit options
  • Vacation and parental leave packages
  • Lunch and snacks on us (in-office)
  • Cell phone reimbursement
  • Corporate wellness programs with Headspace and Peloton
  • Employer funded 401(k) match

Company values

  • Patients First - We solve patient problems and prioritize their interests
  • Together, not Alone - We rally behind each other and pitch in to support the greater whole.
  • Important, Not Immediate - We prioritize and invest in initiatives that will be most impactful.
  • Progress before Perfection - We need action-oriented people to help us achieve our goals.
  • Learners before Masters - We need curious and humble people who strive to improve.
  • Adaptable, not Comfortable - We expect and embrace change, and we are resilient

Company HQ

SoHo, New York, NY

Founders

Oliver Kharra

(CEO & Co-Founder)

Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains

Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years

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