Accounts Payable Team Lead, Hootsuite

CA$78.4-109.8k

Senior and Expert level
Vancouver
Hootsuite

Social media management tool

Be an early applicant

Hootsuite

Social media management tool

1001+ employees

B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media

Be an early applicant

CA$78.4-109.8k

Senior and Expert level
Vancouver

1001+ employees

B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media

Company mission

Hootsuite's mission is to empower organizations to build trust and deepen relationships through the power of social.

Role

Who you are

  • Bachelor's Degree in Accounting or Finance preferred; or equivalent education and experience
  • Significant relevant experience in Accounts Payable with an understanding of procure-to-pay procedures
  • Highly skilled and proficient at verifying financial or transactional data through the use of technology
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
  • Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
  • Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
  • Long-Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for a course of action to accomplish this vision
  • Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of the team and individuals on the team
  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community
  • Curious. You are always learning and seeking ways to make things better
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others

What the job involves

  • We are seeking a Team Lead, Accounts Payable to provide day to day supervision of the Accounts Payable function
  • In this role you will lead an accounts payable team and will focus on ensuring the team's adherence to KPI’s, policies and procedures with an emphasis on quality stakeholder service through the use of clear effective communication
  • In this role, you will report to the Manager, Internal Controls and Continuous Improvement
  • Provide day-to-day guidance, including assigning, reviewing, monitoring workload to the AP team. Respond to all of the first line escalation responsibilities for all related matters
  • Oversee the process of vendor invoice coding, expense reimbursements and weekly wire runs, ensuring compliance with company policies
  • Develop team members through mentoring, coaching and training with the use of regular 1:1 meetings and development planning
  • Assist the AP team with transactional activities during periods of high work volume
  • Monitor and optimize established procedures that guarantee accuracy of bill details, including payment instructions, terms, currency, amount, coding, tax, approval guidelines, etc. Review and provide recommendations to improve and enhance internal procedures and guidelines
  • Reconcile corporate credit cards
  • Ensure timely follow-up and resolution of all internal and external inquiries of accounts payable issues
  • Support and uphold both new and current finance policies and help to educate stakeholders
  • Coordinate with the Corporate Accounting Team on month-end A/P close
  • Recommend and undertake projects aimed at improving A/P processes with a focus on quality service to key stakeholders
  • Coordinate and assist with financial audits including, support documentation, and communicating with external auditors

Our take

Hootsuite is a leading social media management platform that’s been around since the early days of this now ballooning online sector. With over 18M customers, and used by over four fifths of the Fortune 1000 - including major players like Ikea, bumble, and JC Perrault - this giant is hugely competitive in the space. It’s a rapidly-changing market, however, and staying ahead is tough.

A push for acquisitions (including Sparkcentral and Heydey) comes as the company is broadening its remit to help customer service teams manage inquiries. This is an interesting step into a growing sector: customer service is going through a period of rapid development with the progress of chatbots and a major increase in the amount of digital communications.

Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022, and like many other tech companies it engaged in several rounds of layoffs across 2022 and into 2023, with over a third of its workforce made redundant. Following a change in leadership the company hopes to get back on course as the economy begins to recover.

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Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-26% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Sep 2014

$60m

SERIES D

Aug 2013

$165m

SERIES B

Total funding: $246.9m

Company benefits

  • 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
  • A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
  • Accidental death and dismemberment (AD&D) Insurance
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Gym / Wellness Reimbursement ($55 per month)
  • Gym Discount
  • Health Insurance
  • Life Insurance
  • Maternity Leave
  • PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
  • Paternity Leave
  • Sick Time (for individual employee and family members)
  • Bereavement Leave
  • Business Travel Insurance
  • Company Phones
  • Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
  • Immigration Assistance
  • Phone Bill Reimbursement ($50 per month)
  • Remote Work
  • 401k
  • Employee Discount
  • Pet Friendly Workplace
  • RRSP Matching
  • Volunteer Time Off

Company values

  • Step Up - Show the world what it looks like to live and work by these guiding principles
  • One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
  • Customer Obsessed - Focus relentlessly on helping our customers succeed
  • Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
  • Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
  • Neighbors and Allies - Give back to our communities and be an ally

Company HQ

South Main, Vancouver, BC

Leadership

Ryan Holmes

(Board Member)

Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and after stepping back fro Hootsuite went on to found pre-seed fund LOI Venture.

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