Solution Architect, LightEdge Solutions
Public Cloud
Salary not provided
AWS
GCP
Salesforce
Azure
Oracle
Junior, Mid and Senior level
Remote in US
Cloud hosting, colocation & consulting
Open for applications
Cloud hosting, colocation & consulting
201-500 employees
B2BData storageComplianceConsultingSaaSCloud Computing
Open for applications
Salary not provided
AWS
GCP
Salesforce
Azure
Oracle
Junior, Mid and Senior level
Remote in US
201-500 employees
B2BData storageComplianceConsultingSaaSCloud Computing
Company mission
To create and capture opportunities for our clients through the right solutions targeting the right problems.
Role
Who you are
- We are not looking for the “perfect” candidate that brings strength in all five areas, but for candidates to the team that strengthen the team as a whole by bringing unique perspectives and strengthen specific areas
- Public Cloud to bring experience working with hyperscale platforms such as AWS or Azure
- Preferred canadiate should have a minimum of Solutions Architect – Professional Level on AWS and/or Azure Solutions Architect Expert certification
- Knowledge of the AWS Migration Acceleration Program and/or Azure Migration Program would be advantegous
- A strong background in evaluating customer environments, using the AWS and Azure calculators, and estimating and pricing customer configurations
- Additional experience with Google Cloud, Alibaba, or Oracle Cloud would be helpful with many of the public cloud customers that we work with
- Ability and willingness to quickly learn, understand, and work with new emerging technologies, methodologies, and solutions in the IT technology space
- Excellent communication and interpersonal skills for work in a collaborative team environment
- Proven experience building/doing/working with relevant technologies is required
- Proven experience in a client-facing speaking role is required; pre-sales/service provider preferred
- Proven experience in solving complex cross-functional technical problems is required
- Experience with CRM software such as SalesForce is preferred
What the job involves
- As a trusted voice of technical expertise in our core product fields of Public Cloud, Private Cloud, Power Systems, Server, Network, Security, and Automation, the LightEdge Solution Architect Team guides our clients and our organization toward excellent technology and business outcomes
- LightEdge is looking to augment this team with two additional people to help grow LightEdge in 2024 and beyond
- The Solution Architects work with our Account Executives to build relationship and cultivate opportunity within new prospects as well as existing clients
- The Solution Architect helps identify business concerns and technology challenges, as well as uncovering areas for optimization and improvement that the client may be unaware of
- This requires not only a deep technical knowledge of LightEdge solutions, but a broad knowledge that spans the five key domains of the LightEdge service offerings, as well as the practical knowledge that comes from a career of “doing.”
- SAs also love learning, teaching and sharing knowledge
- They pay attention to the industry and what is going on, and are always looking to add to their knowledge through training
- They conduct trainings and give talks for the organization as a whole, as well as ensuring they are constantly building each other up
- They also produce training and demo material for clients, including written as well as video
- SAs are OK with being wrong or saying “I don’t know, but I’ll find out,” because that’s an opportunity to learn something new
- They correct and are corrected with professionalism and kindness
- SAs are also proud product evangelists
- We believe in the company and the products we sell, and work with marketing to produce marketing collateral (such as product guides and white papers) and participate in events (such as webinars and marketing videos.)
- They also work with our product team to ensure that the voice of the client is heard in the product process, sharing feedback around ways to improve or augment existing products, or insight as to what products we should be on the roadmap
- Participate actively in the sales process, both in client meetings as well as internal planning sessions
- Develop and maintain relationships with clients, especially client engineering resources and decision makers
- Listen carefully to identify business challenges, opportunities, and desired outcomes, including helping the client identify previously unseen challenges and opportunities
- Help guide the sales process to ensure it is following a technically sound path, and identify risks and potential blockers
- Work closely with client technical resources to inventory and analyze client environments, including network layout, compute workloads, storage needs, security concerns, and more
- Proudly demonstrate our products and solutions in a way that instills confidence
- Build and document solutions that solve the identified challenges and deliver the desired outcomes
- Support creation of sales documentation including MSAs, SOWs, and quotes
- Consolidation of various artifacts (PAs, SOWs, resale) into unified Customer solution
- Follow industry happenings, especially in our core areas
- Continuous learning through self-study and training, attaining vendor and partner certifications as required
- Regular engagement with strategic LightEdge vendors and partners
- Share knowledge with the team and organization by leading training classes and producing training material
- Create compelling product demos to arm the team better
- Participate in marketing efforts, including contributing to written and video content
- Represent LightEdge on LinkedIn and industry Slack/Discord/forums
- Evangelize LightEdge via key market technology events such as VMware Explore
- Be the voice of the client to the product organization, sharing opportunities for improving products as well as identifying in-demand products not yet on the roadmap
- Be kind and professional always, with clients, co-workers, vendors, and partners
- Disagreement is healthy, arguing is not. You won’t always “get your way” and that’s OK
- Correct others and be corrected with kindness and humility
- Recognize your coworkers’ value and celebrate their achievements
- Be proud of your own achievements
Our take
Founded in 1996, LightEdge Solutions is a leader in public cloud and enterprise IT technology solutions, with a focus on private, public, hybrid and multicloud colocation. Its solutions help companies connect to the cloud at a faster pace and with less hassle. It has supported more than 1300 large organisations through 12 data centres in 8 US markets.
With its solid rooting in the industry and the experience to match, it’s no surprise that LightEdge’s offerings have grown to include a full suite of digitisation solutions. From IT infrastructure optimisation to bolstering cybersecurity, Lightedge benefits from catering to a wide range of enterprise needs.
Since its buyout by GI Partners in 2021, LightEdge has embarked on a series of acquisitions itself. With four companies bought since 2021, it has stepped up successfully into this new portfolio role - and these acquisitions should keep LightEdge stable and ripe for further growth for a long time to come.
Steph
Company Specialist
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
Apr 2004
$5m
GROWTH EQUITY VC
Total funding: $5m
Company benefits
- Health, Vision & Dental
- Life & Long-Term Disability Insurance
- 401(K) Match
- PTO, Sick/Personal Time & 10 Paid Holidays
- Paid Maternity, Paternity & Adoption Leave
Company values
- EXCEED EXPECTATIONS - Take pride in your work, and always put the customer first
- DO THE RIGHT THING - Be honest, understanding, and kind. Leave egos at the door
- GROW THROUGH INNOVATION - Demonstrate an entrepreneurial spirit in all that you do
- EMBRACE TEAMWORK - Exhibit locker room leadership, maintain positivity, and celebrate every victory
Company HQ
Downtown Des Moines, Des Moines, IA
Articles
Leadership
Jim Masterson
(CEO & President)Previously SVP of Sales and Marketing for Terabeam, and VP of Applications and Marketing at Rhythms NetConnections. Was also an Executive Director for U S WEST.
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