Senior Machine Learning Engineer, Cleo

Credit Risk

£93.5-115.4k

+ Equity options

SQL
AWS
Docker
Kubernetes
Python
Sagemaker
Senior level
London

1+ day a week in office

Cleo

AI personal finance assistant

Open for applications

Cleo

AI personal finance assistant

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Open for applications

£93.5-115.4k

+ Equity options

SQL
AWS
Docker
Kubernetes
Python
Sagemaker
Senior level
London

1+ day a week in office

201-500 employees

FintechB2CArtificial IntelligenceBankingPersonal financeFinancial ServicesSaaS

Company mission

To help millions of people improve their financial health, and relate to them in a way their banks never could.

Role

Who you are

  • Extensive experience in data science or related roles
  • Ability to write production quality code in Python and SQL
  • Experience deploying machine learning algorithms into production
  • Experience conducting A/B experiments & measuring impact
  • Strong understanding of classification models. Ideally within risk, or more broadly with imbalanced data
  • A strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
  • Habits of keeping abreast of the latest research and experimenting productively with new technologies
  • Experience leading data science initiatives and taking ownership of services or models
  • Experience proactively influencing the ML roadmap, driving new ideas with impact

Desirable

  • Experience with containers and container orchestration: Kubernetes, Docker, and/or Mesos, including lifecycle management of containers
  • Experience working with AWS technologies such as EC2, S3, Sagemaker

What the job involves

  • You’ll join the existing data science function here at Cleo; a thoughtful and collaborative team of dedicated data scientists, ML engineers, and analysts with significant industry experience that is at the heart of everything we do at Cleo
  • You’ll build and deploy production models that developers will feed directly into the product. This position is essential in the expansion of both product and business
  • We are highly data driven, whether that be understanding natural language, deriving insights from financial data, or determining which financial product is best suited to a user
  • You’ll be working on a hugely impactful workstream, focused on the decisioning process that underpins our Cash Advance product
  • You’ll be working on business critical projects that influence our lending policies and impact the users that utilise this feature
  • The team focuses on understanding user’s cashflow, including payment data and risk profiles - this data is then modelled to work out credit risk for each user
  • Improving our current machine learning models
  • Exploring alternative modelling approaches, including deep learning
  • Work closely with credit analysts to manage our credit risk and drive improvements to our credit policies
  • Finding opportunities for model and product improvements in Cleo's extensive datasets of transactions, bank balances, and customer behaviour
  • Understanding core problems faced by our Payments & Lending team and leading the team to overcome them - this could include understanding user’s solvency, customer segmentation, payment processing, and more!
  • Impacting Cleo’s bottom line through improving our eligibility and decisioning systems
  • This role will be at the DS4 level

Salary benchmarks

Our take

People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.

Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers.

Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.

Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.

Kirsty headshot

Kirsty

Company Specialist

Insights

Rocket List 2021
Top investors

Many candidates hear
back within 2 weeks

43% female employees

24% employee growth in 12 months

Company

Employee endorsements

Nice people

"Cleople are unmatched. The vibes, the energy, the friendships. I genuinely love my colleagues and have developed real-life friendships. I don't know..."

Funding (last 2 of 5 rounds)

Jun 2022

$80m

SERIES C

Dec 2020

$44m

SERIES B

Total funding: $137.5m

Company benefits

  • 25 days of Annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)
  • 401k matching in the US and 6% employer-matched pension in the UK
  • Online courses, £150 annual budget & internal training to level up your skills
  • Regular socials and activities, online and in-person
  • Online mental health support via Spill
  • 1 month paid sabbatical after every 4 years with Cleo
  • OpenAI Plus subscription
  • Electric vehicle salary sacrifice scheme and cycle-to-work scheme
  • Life assurance and income protection via AIG
  • Medical insurance via Axa and Healthcare cash plan via Medicash
  • Performance reviews every 8 months. Generous pay increases for high performers and high-growth team members. Equity top-ups for team members getting promoted

Company values

  • Make it Happen
  • Learn at Speed
  • Bring Good Vibes

Company HQ

London, UK

Leadership

Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.


People progressing

Joined Cleo straight from Makers Academy in 2018, and became Technical Lead in 2021.

Diversity & Inclusion at Cleo

Annie Jackson (Head of Talent )

  • We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
  • 1) Improving SocioEconomic diversity across the company
  • 2) Increasing the number of women in Leadership roles
  • 3) More community outreach
  • Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022

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