• Confidence that you can achieve the above target outcomes
• At least 10 years of experience in investment fund operations or similar roles
• At least 5 years managing teams of 5 or more
• At least 3 years of VC-backed startup experience
• Comfort with or interest in using blockchain-related technologies
• An excellent operator with strong analytical skills
• A strong leader and team builder
• An excellent communicator (i.e. you are able to clearly and precisely communicate the appropriate information to the appropriate people at the appropriate times)
• Adaptable and innovative, with a passion for technology-driven finance
• You Enjoy..
• Leading complex operational initiatives
• Driving operational excellence in a dynamic, fast-paced environment
• Navigating the challenges of blending traditional finance with innovative blockchain solutions

Desirable

• Build out and Management of Investment Operations Team. Plan for, hire, and manage the investment operations team, including investment operations managers, associates, investment accountants, investment compliance personnel, consultants, and related parties
• Appropriately balance between maintaining appropriate excess capacity for redundancy and agility and maintaining cost efficiency
• Being the “Hands On” Second Layer of Defense. Get involved in the details of any issue or process that needs senior leadership or rapid resolution
• Client & Regulator Communications. Be the face of the investment operations team to clients and regulators. This involves both attendance and presentation in meetings, but also in written communications (including, but not limited to, customer support materials, marketing materials, and customer diligence questionnaires)
• Process Development, Management, and Improvement. Work closely with product, engineering, compliance, and other teams to design robust and clear operational processes and then monitor to ensure adherence, updating procedures as necessary. When things go wrong, as appropriate conduct root-cause analysis and make process changes
• Interdepartmental Communication and Relations. Work with other department leaders to ensure clear delineations of responsibilities between teams and ensure effective, harmonious relations between teams
• KPIs and Reporting. Design, inspect, and manage reporting across all investment products
• Audit, Tax, and Compliance Management: Ensure that all investment operations are compliant with all relevant regulations and internal policies. Ensure are appropriate registrations, filings, and reports are completed and submitted on time
• Risk & Security Management: identifying and managing operational risks associated with investment operations. This includes setting and managing authorizations and permission levels for personnel for all activities related to investment operations. Ensure business continuity plans and other plans are thorough and up to date
• Technology and Data Management: overseeing the use of technology and data management systems to support investment operations, including compliance, risk, accounting, etc
• (Likely) Building and Managing a Global a 24/7/365 Investment Operations Function. Design and build out of an investment operations team that can support 24/7/365 oversight of our systems and operations (e.g. investments, redemptions, bridging, etc.)