Senior Process Analyst, GoCardless

Salary not provided

+ Equity

Senior and Expert level
London

1+ day a week in office

GoCardless

Making payments easier for everyone

Open for applications

GoCardless

Making payments easier for everyone

501-1000 employees

FintechB2BPaymentsFinancial Services

Open for applications

Salary not provided

+ Equity

Senior and Expert level
London

1+ day a week in office

501-1000 employees

FintechB2BPaymentsFinancial Services

Company mission

To become the world’s bank payment network.

Role

Who you are

  • A Performance Improvement, Finance Transformation,, Internal control assurance or Operational Finance background in a Big 4 consultancy, joining straight from practice or having spent some time in industry
  • A solid understanding of Finance operations, processes and the role of IT systems e.g. ERPs
  • A qualified accountant or otherwise highly proficient in financial and management accounting
  • You will be an expert in the application of financial control frameworks (e.g. SOX) and skilled in designing, implementing and testing the effectiveness of controls
  • Skilled in tackling big problems with a structured approach, incorporating infrastructure development, automation, designing customer-facing processes, and monitoring
  • You have excellent communication skills and are able to bring the cross-functional team with you as you develop and implement new processes and controls
  • Self sufficient and able to plan and prioritise work with minimal supervision

What the job involves

  • You will report to the VP Financial Control and Enterprise Risk and will be responsible for optimising the efficiency of Finance operations and ensuring the ongoing effectiveness of controls
  • The role will deliver our Finance transformation objectives
  • The majority of your time will be allocated to mapping, re-designing and documenting processes and controls
  • You will collaborate closely with the process and control owners in Finance, but will leverage your expertise to limit the demands on their time
  • In conjunction with the Finance Project Manager, with whom you will comprise our Finance Transformation capability, you will be accountable for the implementation of process and control improvements, including automation provided by existing or new systems
  • Your work will require interaction with other teams across the business, but engagement will predominantly be with the Financial Control, Billing & Credit, Procurement and Management Reporting teams
  • An opportunity to own performance improvement, enhance the operational effectiveness of Finance functions and lead a programme to provide assurance over control maturity
  • The application of the know-how gained from a background in practice, consulting on Performance Improvement or Finance Transformation but with the opportunity to be responsible for implementing your recommendations
  • Autonomy in setting a standard process methodology, and collaborating in setting transformation priorities
  • Identifying Finance function and related activities in need of improvement
  • Mapping existing processes and re-designing them to meet current and future business needs
  • Engaging with Finance professionals to accurately document, improve and maintain policies and procedures
  • Identifying control weaknesses, and their remediation through the design and implementation of effective controls
  • Improving efficiency through the standardisation and automation of Finance activities
  • Working cross functionally and engaging with internal stakeholders at all levels

Salary benchmarks

Our take

GoCardless has emerged to facilitate recurring payments, with a focus on streamlining the subscription economy. After securing $75M in 2019 for international expansion, the company now operates in key regions, processing over $35B annually for 80,000 businesses.

Recent advancements include the acquisition of Nordigen in 2022, enabling GoCardless to leverage OpenBanking functionality and establish a robust platform for direct bank-to-bank payments. The company also achieved an impressive $312 million in Series G funding in 2022.With a strategic eye on the future, GoCardless introduced GC Embed, a white-labeling product granting other payment providers access to its premier bank payment platform.

This success is underscored by the company's commitment to innovation, exemplified by its 2019 partnership with TransferWise, integrating foreign exchange rates into its services. GoCardless continues to evolve, navigating the complex landscape of recurring payments and staying ahead of competitors like Stripe and Square, who are beginning to enter the subscription economy. With a global footprint spanning the UK, France, the US, and ANZ, GoCardless remains at the forefront of reshaping how businesses manage and process recurring payments on a massive scale.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Many candidates hear
back within 2 weeks

45% female employees

4% employee growth in 12 months

Company

Employee endorsements

Opportunities to learn

"I love that we have an environment of trying new things and if it doesn't work, it's okay, as long as you learn from it. This has enabled me to..."

Funding (last 2 of 9 rounds)

Feb 2022

$312m

SERIES G

Feb 2021

$105m

SERIES F

Total funding: $634.3m

Company benefits

  • Enhanced maternity, paternity and shared parental pay
  • 27 days holiday (excl. bank holidays)
  • Work-away scheme
  • Health insurance
  • 4 additional wellbeing days off per year
  • Equity grant for all employees

Company values

  • Start With Why: We believe you can only do a job properly when you know why you are doing it. Understanding why we care about the problem motivates us to keep going until we’ve solved it
  • Make it Happen: We work with urgency, and take personal accountability for getting things done in pursuit of our vision.
  • Care Deeply: We care deeply about our impact on the world and those around us
  • Act with Integrity: We do what’s right even when no one is watching. We don't see doing the right things as a choice — we act with integrity regardless of the cost
  • Be Humble: We act without ego and don’t let excuses get in the way of achieving our goals. We believe life's too short for self-importance

Company HQ

Clerkenwell, London, UK

Leadership

Hiroki and Matt met when they were consultants. They started GoCardless during Y Combinator. After a number of years as co-founder, Matt left to start Nested.

Matt Robinson

(Board Member)

Started company supplying waiters to events while at school, before joining McKinsey. Founded Nested Estate Agents in 2015 where they currently serve as CEO.


People progressing

Beccy joined GoCardless as a Sales Development Representative in May 2018 and has since had 3 promotions to become Senior Manager.

Steph joined GoCardless as an Intern in the Compliance team 4 years ago and she's now the Manager of the team.

Diversity, Equity & Inclusion at GoCardless

Lena Tailor  headshot

Lena Tailor (Director of D&I)

  • Given the large number of hires we have been making in recent months, we have continuously reviewed both our hiring processes and channels to eliminate bias. We’ve introduced programs that attract diverse talent and we continuously seek to create hiring experiences that are fair, transparent and accessible by all
  • We are working on creating a transparent framework for how we grow and develop talent in a scaling organisation. This will include bringing more clarity on internal career opportunities and provide clear expectations on the behaviours we want to see aligned to our values and commitment to building an inclusive organisation
  • We have introduced systematic processes to help ensure compensation decisions are data-driven, fair and competitive. We have also invested in Reward capability and expertise to ensure we bring pay equity into every step of the employee journey
  • Thanks to these employee-led groups we have been able to further our efforts in voluntary diversity data collection this year, to develop support for parents and carers, offer community mentoring opportunities in partnership with Career Accelerator, help to raise awareness and empathy during significant events of the past year, and importantly, offer more employees a community of people with whom they share experiences and interests
  • To strengthen our commitment to D&I we have recently appointed our first Director of Diversity & Inclusion, an experienced culture change leader, which will allow us to have a more strategic and systematic approach to building a diverse and inclusive organisation for the long term and as we scale
  • The Director will work with the executive team and ERGs to define clear D&I targets that GoCardless will commit to achieving over the next three years, and to develop a structured roadmap of initiatives aligned with those targets
  • This will create greater clarity and accountability across the entire organisation on D&I progress
  • We’ve got a long way to go, but here’s how we’re doing as of June 2022 - Female Employees - 46% - Ethnic background - 32% - Identify as LGBTQIA - 10% - Neurodivergent - 9%

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