Business Analysis Manager, Mastercard

• The ideal candidate will have a passion for understanding business needs, diagnosing complex challenges, and developing creative solutions to help bring Global SME closer to its vision and growth objectives
• This colleague will possess outstanding strategic thinking, analytical and communication skills
• The ideal candidate will be passionate about our mission to help SMEs around the world effectively grow and thrive through seamless technology
• Self-starter, highly organized, collaboration-minded and results-driven
• Ability to prioritize and work on multiple projects in a fast-paced environment
• Passion for applying data insights to drive innovation and better business decisions
• Outstanding analytical, problem-solving, and communication skills (oral and written)
• Ability to think strategically about complex issues and driving thoughtful recommendations for senior executives
• Strong ability to build relationships with key stakeholders across a, global team
• Ability to clearly advise on progress, roadblocks and successfully drive strategic progress
• Anticipate needs and act proactively
• Impeccable integrity with the ability to handle sensitive information and maintain confidentiality
• Experience with Excel, PowerPoint, and Salesforce is preferred
• Knowledge of payments is a plus

• The Manager, Business Analysis in the Global SME Exec Office will be responsible for unlocking innovation across the business by leveraging data-driven insights and analytical thinking
• Build out the end-to-end global SME analytics function to uncover opportunities across the global and regional teams
• Measure and manage key sales KPIs to drive efficiencies, mitigate risks, and keep leadership informed on progress against objectives
• Strategically analyze data and develop recommendations to capture opportunities and mitigate risks in business development areas such as opportunity creation, deal wins, commercialization etc
• Design and own monthly Salesforce reporting for global and regional leadership teams; find patterns in data that inform insights and risk remediation
• Partner with and provide recommendations to the Sales Excellence team for Salesforce platform enhancements as our business needs evolve
• Establish a reporting program across global and regional teams to monitor progress against targets
• In partnership with CNFP and SME leadership teams, identify the appropriate SME products to be included annual Sales Accelerator program; measure progress throughout year and report actuals for year-end scorecard
• Establish end-to-end reporting on deal-to-dollar to help inform portfolio forecast modeling and mitigate risk of delays to commercialization
• Support ad hoc strategic analytics projects to help accelerate our business agenda
• Own golden source KPI documentation and reporting
• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

• Gym membership
• Share purchase options
• Extra holiday purchase optional
• Work from home opportunities
• Health insurance

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.