Strategic Partnerships Manager, Expedia Group
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Bachelor’s and/or Master's in Management or any related field; or equivalent related professional experience
- 5+ years of experience with account management, revenue management, business development and/or consulting
- A strong track record of success in building strategic partnerships internally & externally
- Ability to think outside the box: investigate business trends, make recommendations, and take ownership, all with minimal guidance
- Knowledge of the hotel industry and B2B sales landscape
- Analytical skills to draw insights from data and formulate commercial actions
- Very strong interpersonal, presentation, negotiation, and critical thinking skills
- Passion for long term relationships with both internal and external customers
- A great teammate who can lead by influence
- Tech-savvy with some ability to communicate technical product features effectively
- Works well under pressure and can pivot quickly and easily
What the job involves
- The ideal candidate is a self-starter who enjoys being a trusted advisor to help grow our largest global hotel chain partnerships
- You will build commercial relationships while also balancing multiple analytical priorities to help us define and implement growth strategies for our lodging partners
- This role brings together the Supply and Demand side of Expedia Group’s leading travel platform, with the opportunity to join a fast-paced dynamic team and make an exceptional impact in redefining the B2B distribution landscape for the lodging industry through the Optimized Distribution Program
- Establish and maintain trusted relationships with key decision makers within our global hotel chain partner organizations
- Be on point for troubleshooting, operational queries, and improving the competitiveness of our B2B offering
- Collaborate with commercial teams to enhance existing partnerships through maximizing sales opportunities
- Monitor hotel chain & “Private Label Solutions” partner production reports, identifying areas of opportunity to drive incremental revenue
- Work closely with cross-functional teams such as finance, sales, operations, product, and analytics
- Monitor market trends and provide regular competitor feedback
- Lead & own regional engagement with external commercial stakeholders, building relationships and identifying areas of opportunity to grow the business
- Implement best practices across the strategic partnerships team in the areas of cross team data sharing, scorecard management, sales collateral compilation, and training/educational opportunities across EG
- Be on point for troubleshooting, operational and compliance queries and improvement of B2B offering
- Coordinate pre-sales and post-sales activities to ensure smooth partner integration for new partners
- Assist in the identification and analysis of potential solutions to address the business need
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist
Insights
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
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