Product Analytics Team Lead, Docplanner

Customers Area

Salary not provided

+ Share options plan after 6 months of working with us

SQL
Python
Tableau
Looker
Senior and Expert level
Remote in Spain
Barcelona
Docplanner

Booking platform and management software provider for doctors

Be an early applicant

Docplanner

Booking platform and management software provider for doctors

1001+ employees

HealthcareB2CB2BPersonal healthMarketplaceInternal toolsSaaS

Be an early applicant

Salary not provided

+ Share options plan after 6 months of working with us

SQL
Python
Tableau
Looker
Senior and Expert level
Remote in Spain
Barcelona

1001+ employees

HealthcareB2CB2BPersonal healthMarketplaceInternal toolsSaaS

Company mission

To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.

Role

Who you are

  • You can execute complex queries with SQL and are familiar working with database management systems and cloud-based data warehouse
  • You have good knowledge of Python
  • You are an expert of Business Intelligence tools such as Tableau, Looker, and Mode
  • You have experience with typical Product Analytics challenges like user tracking, A/B testing, and experimentation
  • You are familiar with how complex Product organizations in the SaaS market operate - from research to experimentation
  • You are an excellent communicator - you enjoy storytelling and communicating ideas to both stakeholders and team members using the most suitable communication methods
  • You are an enthusiastic analyst at heart - you enjoy creating knowledge and finding answers to the most difficult questions. You are curious and learning new things is your passion
  • You are results-oriented - you ensure deadlines and deliverables are met and find feasible ways to extract meaningful information from available data
  • You are excited about data-driven decision-making - you understand the importance of data and aim to make the biggest impact via data insights
  • You are familiar with product development - you understand the different product stages and how various teams need to cooperate with each other for product development

Desirable

  • You have hands-on experience with Machine Learning models and advanced statistical methods applied to Customer Insights (e.g., Bayesian experimentation, time series forecasting, retention prediction models, etc.)
  • You have experience mentoring others - you helped train, upskill or mentor other members of your team
  • You have experience as a people leader - you have experience growing, coaching, mentoring and providing feedback to team members including having had difficult conversations

What the job involves

  • As a Product Analytics Team Leader, you will be responsible for leading a team of product analysts within the Customer's product areas
  • You will work closely with cross-functional teams including product management, engineering, developers, research, and design to identify opportunities for collaboration and product improvement
  • You will help ensure the reliability and availability of data to help drive decision-making and business success
  • Collaborate with product leads/managers to identify and prioritise projects that are linked to key metrics and performance indicators
  • Define KPIs and maintain consistent definitions of metrics across the various teams
  • Partner with Research, Business Intelligence and Data Engineering teams to create a knowledge-based culture and environment
  • Develop and maintain best practices for data analysis and reporting
  • Manage projects from conception through completion, ensuring deadlines and deliverables are met
  • Experiment with AI/ML solutions that can eventually reach production
  • Train and mentor team members on best practices for data analysis, reporting and visualisation
  • Lead and manage a team of product analysts in analysing product data and measuring product performance
  • Be responsible for the growth and happiness of the team members
  • Support analysts, set expectations, provide regular feedback & keep team members accountable
  • Help keep the culture and values inside our analytics team by embracing each individual

Our take

Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.

What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.

These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.

Freddie headshot

Freddie

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

11% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

May 2019

$88.2m

SERIES E

May 2017

$16.6m

SERIES D

Total funding: $138.8m

Company benefits

  • English classes
  • Stock Option plan
  • Free health insurance & wellnes Ifeel platform (unlimited)
  • Corporate access with Andjoy colaboration
  • Off days package
  • Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
  • Flexible working hours
  • Working from home policy (up to 3 days per week)

Company values

  • Leave your comfort zone
  • Focus on results not tasks
  • Give feedback now, directly
  • Keep it simple
  • Do what you love
  • Hustle, hit, never quit

Company HQ

Czyste, Warsaw, Masovian Voivodeship

Leadership

A Computer Science graduate from Warsaw University of Technology.

Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.

Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.

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