Senior Director of Global Sales Development, ServiceNow
EMEA
Office located in Dawson Street, Dublin
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
Office located in Dawson Street, Dublin
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Sales leadership experience in the enterprise software industry
- Proven track record in leading high-performance teams
- Results-driven with collaborative and influential skills in a team-oriented environment
- Strong people management skills and a commitment to coaching and development
- Passion for fostering a diverse, inclusive, and belonging team and environment
- Excellent interpersonal skills for effective communication and collaboration at all organizational levels
- Experience collaborating with marketing, sales, and executive teams
- Adaptability and flexibility to thrive in a dynamic environment
- Passion for evangelizing capabilities and success through various outlets to build brand preference and recognition
What the job involves
- As the Senior Director/AVP of the EMEA SDR Team, you'll provide leadership and direction to our Sales Development team in the Americas, focusing on scaling for growth and advancing the Global Sales GTM Mission
- Evolve & Implement policies supporting marketing and sales pipeline development strategies
- Execute strategic plans to elevate the Sales Development team into a technology-driven, world-class pipeline development team
- Oversee all strategic aspects of Americas SDR’s to enhance productivity and customer satisfaction
- Foster a culture of collaboration through servant leadership
- Develop a comprehensive strategy and business plan aligned with 3.5X'ing the rolling pipeline
- Drive execution plans to exceed business targets and scale operations
- Define and refine key sales processes for consistent implementation
- Collaborate with regional sales leaders for an aligned demand generation plan and meet a targeted list of lead SLAs
- Coach and develop SDR talent for promotion to Inside Sales roles
- Determine optimal SDR resource allocation to meet pipeline demands
- Participate in stakeholder operating reviews and QBR’s
- Drive operational processes and ensure compliance with sales tools for robust data integrity
- Mentor the team in alignment with our 5 core KPI’s (Pipeline, Opportunities, Activities, Lead SLA & New Logo’s)
- Collaborate with Sales Enablement on continuous development plans
- Participate in the annual business planning process, influencing high-performance teams
- Collaborate with HQ and regional functions
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist
Insights
Some candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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