Drive's Strategy & Operations Associate, DoorDash
CA$80-120k
+ Equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
CA$80-120k
+ Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You imagine, develop, and execute on workstreams from start to completion with little oversight
- You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
- You oscillate easily from strategic considerations to tactical execution
- Are a self-starter who is energized by a difficult problem
- Have a passion for building
- You display extreme ownership across every work stream while ruthlessly prioritizing what will actually move the needle
- You maintain a careful balance between attention to detail and swift execution
- You operate comfortably in ambiguous environments while maintaining a strong bias for action
- You communicate precisely dependent on audience and level of detail necessary to share
- You collaborate effectively with cross-functional team members across the organization
- You represents the DoorDash brand with humility and a customer-first mindset
- Experience in a complex or high-growth environment required
- 1+ years of relevant experience
What the job involves
- As an Associate for DoorDash Drive's Strategy & Operations team, you will play a critical role in driving our growth and success
- On a typical day, you may work with team members to design experiments that improve quality and catering delivery operations, address issues that enable our and our merchants’ processes run efficiently, or dive into data to explain performance at the lowest level of detail and make sure we never stop growing
- You will report into a Director in our Drive Restaurants Strategy & Operations organization
- Dive into data, talking to merchants and customers, and obsessing over the details to make sure we create value for our merchants
- Grow a profitable product within a high-growth business by developing tailored growth/marketing strategies by leveraging DoorDash technology and products
- Work closely with cross-functional partners from Product, Engineering, Analytical, Support, Business Development and Sales, and Marketing to drive execution and excellence on behalf of our merchant partners and align company-wide resources to make our product even better
- Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
- Steer the scaling and optimization of operations and quality across Drive
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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