• You are a motivated self starter with a bias towards action
• You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs
• You have experience delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
• You have experience in building and deploying SaaS software on any one of the cloud providers like AWS, GCP or Azure
• You have experience with Kubernetes
• You have been responsible for operating production services and organizing/participating in on-call rotations
• You actively mentor other team members, identifying areas for focus and improvement
• You like to share your knowledge by creating blog posts, giving tech talks at meetups and conferences
• You’re curious and enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work

Desirable

• Within engineering, the Observability team builds products that enable customers to understand the health and performance of their applications and infrastructure in any environment
• We provide tools to instrument code, ingest observability data into Grafana Cloud, visualize it in an intuitive way and reduce MTTR for problems
• The backend team is responsible for building multi-tenant, robust and highly scalable distributed systems that power the Observability solutions
• We're looking for a principal-level engineer with a strong distributed systems background to both build and lead the Observability backend initiatives
• Drive technical and business strategy in the Observability department
• Influence the product roadmap. Drive innovations from ideation to customer adoption
• Drive system design. Create design documents, collaborate within and across teams
• Work with your team to deliver new features, then use the results to iterate and improve
• Build and operate critical systems. Own their reliability, performance, and availability
• Participate in on-call rotations
• Mentor and support other team members
• Strive to become a subject matter expert for observability products and systems
• Gain a deeper understanding of our cloud product, our customers and get to know the codebase of a large distributed system