• A Bachelor's or Master's degree in UX design, interaction design, human-computer interaction, or related field
• A minimum of 10 years of experience in UX design or a related field, preferably in a senior role
• A robust portfolio that includes projects that have been shipped, demonstrating impactful design work and leadership at the principal level
• Work demonstrating a strong foundation in user-centered design processes and design thinking
• Experience in a variety of design tools and methods, such as wireframing, prototyping, user testing, and interaction modeling
• Proven track record of incorporating UX research into design principles and overall customer experience
• Demonstrated experience managing UX design processes and fostering innovation in rapid prototyping
• Extensive experience in collaborative work with engineering and product management teams, and effectively incorporating their input and feedback
• Proficient in applying best practices for user interface design, information architecture, and interaction design
• Substantial experience in managing full life cycle design projects, from strategizing to execution
• A relentless passion for design, innovation, and constant self-improvement
• Up-to-date with the latest UI/UX standards, design trends, best practices, and technologies
• Demonstrable experience in creating UI specifications and wireframes with the ability to move swiftly from concept to execution

Desirable

• At ID.me, we are seeking an innovative and dynamic Principal UX Designer to help shape the future of digital identity
• This is an opportunity to be at the forefront of our product development process, directly partnering with product managers, engineers, data scientists, UX designers & researchers, and executive leaders to set visions and bring them to life
• Our Principal UX Designer will possess a holistic mindset that leads our team in navigating and resolving the complex problems we strive to solve
• You will be integral in not just enhancing our existing portfolio of web products, but also in driving the creation of world-class solutions that balance our members' needs with business goals
• Your role as Principal UX Designer will extend beyond conventional design responsibilities
• You will drive UX experimentation, product innovation, and mentorship, having a profound impact on the customer experience
• Your passion for user-centered design, understanding of real users—their goals, aptitudes, experiences, needs, and motivations—will be key in transforming divergent ideas into a cohesive, groundbreaking user experience
• You will actively engage in discovery sessions and translate complex UX strategies to key stakeholders
• Beyond ideation and execution, you will also be responsible for managing your work queue and ensuring high-quality outputs, including developing and validating new ideas
• Architecting user-centered, multi-faceted user experiences by synthesizing insights, business requirements, and technical limitations
• Steering the strategic and planning stages of a project, championing innovative ideas underpinned by comprehensive research and a well-argued rationale
• Expeditiously and iteratively developing user flows, wireframes, and prototypes, from low to high fidelity, along with detailed visual design specifications for interfaces
• Independently solving problems of significant scope, complexity, and vagueness
• Advocating for user-centric design by proactively validating your designs with user research and testing
• Showcasing design work to UX, product, and engineering teams, as well as stakeholders and executive leadership
• Contributing to the UX design guidelines and development of best practices at ID.me
• Actively mentoring and leading other designers in the team
• Collaborating strategically with cross-functional teams to deliver cutting-edge, customer-focused experiences
• Creating design artifacts such as wireframes, process flows, high-fidelity comps, prototypes, and videos to articulate and implement your concepts
• Actively and responsibly championing for customers, using direct feedback, user research, industry knowledge, and quantitative metrics to enhance and optimize user experiences
• Utilizing your strong user-centered design skills and business acumen to turn abstract ideas into exceptional design solutions at scale
• Nurturing a design-centric culture by sharing best practices, advocating design principles, and influencing product strategy