Product Designer, DoorDash
New Engagement Models
$126.4-189.6k
+ Equity
Local food delivery platform
Open for applications
Local food delivery platform
1001+ employees
Open for applications
$126.4-189.6k
+ Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You have 3+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and experience contributing to new initiatives and delivering impact in a team environment
- You think of yourself as a craftsperson, usually find yourself sweating over the lowest level of details and care about elevating the user experience
- You have great story-telling skills, and can rationalize your proposals in a clear way to stakeholders at all levels
- You're passionate about solving complex problems and follow a first principles approach
What the job involves
- Our Dasher & Logistics team owns the end-to-end Dasher experience from supply, efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in
- DoorDash is looking for a Product Designer to lead design and strategy across the end-to-end Dasher experience with a specific focus on new engagement models.
- Our Dashers are at the heart of our logistics business. The Dasher design team makes a massive impact on the millions of driver’s experience throughout the full end-to-end lifecycle and our mission is to help Dashers reach their financial goals through flexibility and stability
- As DoorDash has grown, our goal is to provide more earnings opportunities and flexibility to our Dasher fleet while accommodating the nuances of the current experiences - making this a compelling new challenge
- The role can be based in San Francisco or New York and will report into the Head of Design for Dasher & Logistics
- Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers
- Partner with cross-functional teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace
- Push the creative boundaries of our dasher experiences, that sets a new baseline for craft and affect the product will have in the industry
Otta's take
Theo Margolius
COO of Otta
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Insights
Company
Funding (last 2 of 11 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company values
- We are doers
- We are learners
- We are leaders
- We are one team
Company HQ
Mid-Market, San Francisco, CA
Founders
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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