HR Partner, Amazon
Builder Experience Team, AWS HR, 12 Month Fixed-Term Contract
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
Amazon aims to be Earth’s most customer centric company. Their mission is to continually raise the bar of the customer experience by using the internet and technology to help consumers find, discover and buy anything, and empower businesses and content creators to maximise their success.
Role
Who you are
- Bachelor’s degree or higher in Human Resources, Labor Relations, Business/Management, Psychology, or a related field
- 5+ years of relevant Human Resources Generalist experience
Desirable
- Experience working in a matrixed organization
- Coaching and consulting skills
- Strong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases
- Employee Relations/Investigations experience
- Possess conviction and tenacity, and excellent written and verbal communication skills
- Thrives in a high-pressure, ambiguous environment and able to manage multiple simultaneous priorities
- Intellectual curiosity; brings insight to team and business
- Ability to demonstrate high-judgement, empathy, autonomy, and flexibility
- Ability to maintain strict confidentiality regarding employee issues in Human Resources
- Work Councils or other employee representative bodies (ERB) experience
What the job involves
- Influence change and foster an environment of inclusion for our Builders
- Problem solving and influencing in diverse populations
- Working in a fast-paced and complex changing environment driven by continuous innovation
- Application of HR fundamentals
- Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience
- BeXT delivers personalized people support to AWS Builders to amplify the voice of the Builder
- In this role, you will collaborate with AWS business leaders and other HR teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions
- In addition, you will provide support to our Builders and their leaders aligned to an AWS business line or region, calling on HR expertise and empathy
- To thrive, you will need a flexible skill set, including the ability to pivot through various scenarios utilizing HR expertise, consulting skills, as well as the ability to connect to the bigger picture while diving deep into the details and collaborate and consult across many teams, levels, and regions
- Consult, coach, and develop leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and employee relations issues
- Foster and role model an environment of inclusion for all Builders
- Advocate for Builders’ needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are
- Exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns
- Support Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary
- Actively promote adoption of technology and self-service
- Collaborate and influence multiple levels of the organization, ranging from Builders to senior leaders
- Conduct difficult workplace investigations in collaboration with Builder Relations
Salary benchmarks
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist
Insights
Company
Company benefits
- Employees have opportunities to own Amazon stock, participate in 401(k) plans with company match, and enroll in paid life and accident insurance
- Financial counseling and estate planning services are also available, plus paid short-term and long-term disability if needed
- Medical, dental, and vision coverage to all our regular full-time employees, regardless of their level, tenure, or position
- Amazon employees have free access to a network of more than 2 million caregivers, including nannies, babysitters and special-needs caretakers
- Employees receive discounts on certain day care centers, and Amazon provides a variety of free resources for parents of children with autism, ADHD and developmental disabilities
- Adoption assistance for qualified domestic and international adoption expenses including attorney fees, court costs, and travel
- Leave Share program allows employees to give six weeks of paid parental leave to a spouse or partner who isn’t eligible for parental leave from their employer
Company values
- Customer obsession rather than competitor focus
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Company HQ
South Lake Union, Seattle, WA
Articles
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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