Business Intelligence Lead, Headway
Revenue Operations
$112-140k
Salary dependent on location. Plus equity
Therapist-by-insurance marketplace
Job no longer available
Therapist-by-insurance marketplace
1001+ employees
Job no longer available
$112-140k
Salary dependent on location. Plus equity
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- You have 3+ YOE (including experience in Analytics or Data Science roles). Prior experience in high growth startups and/or Growth functions is nice to have
- You have 3+ years of technical analysis experience to include writing SQL queries (e.g., accurate use of aggregate functions (i.e., COUNT and MAX), CTEs (common table expressions), joining tables, and window functions)
- You have 3+ years of experience operating visualization tools (Looker, Tableau, Power BI, etc.) and Salesforce
- You have experience working with sales teams, sales managers, driving reporting and deriving insights to influence outcomes
- You naturally break down complex, unfamiliar problems into well-defined, easy to understand areas of work
- You have a passion for and experience leading projects and working x-functionally with people in an operational/analytical capacity
- You have a strong orientation towards outcomes and a history of being scrappy where it counts
- You are skilled at navigating complex relationships with senior x-functional stakeholders to drive business outcomes; you naturally build win-win relationships that drive mutual success in the long term
What the job involves
- As a leader within Headway’s Revenue Operations org, reporting to the Senior Manager of Revenue Operations, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and share of wallet
- As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially
- To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission-critical function responsible for scaling Headway’s growth engine
- This is a one-of-a-kind opportunity that will place you in the driver’s seat to impact business-defining outcomes, and redefine the gold standard for growth operations, while contributing to a world-class team within one of America’s fastest growing startups
- Utilize BI tools and techniques to conduct in-depth data analyses, identifying trends, patterns, and correlations, to generate actionable insights that drive business decisions across the entire Growth org
- Build and maintain advanced data models that support more complex analytics (i.e., predictive modeling, statistical analysis) to uncover deeper insights from data
- Own and manage all tracking / reporting in collaboration with x-functional partners on Data Team (i.e., Senior Data Analysts) to ensure accurate updates and timely troubleshooting
- Proactively leveraging data-driven insights and knowledge of emerging trends / technologies in BI to identify areas for data optimization and innovation within the Growth organization (e.g., innovative approaches to data analysis / visualizations, and implementing BI solutions that enhance decision-making)
- Collaborate closely with key stakeholders across BUs to understand their strategic objectives and challenges, proactively providing analytical support / recommendations to achieving goals
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist
Insights
Many candidates hear
back within 2 weeks
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company values
- Think future first
- Act like a Headway owner
- The first time is always handmade
- Be relationship-obsessed
- Invest in yourself to invest in our mission
Company HQ
Tribeca, New York, NY
Articles
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
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