Associate Manager of Strategy & Operations, DoorDash

CA$112-168k

Salary is applicable to candidates based in British Columbia only and may vary on further locations. Plus equity

Mid and Senior level
Toronto
Vancouver
DoorDash

Local food delivery platform

Job no longer available

DoorDash

Local food delivery platform

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Job no longer available

CA$112-168k

Salary is applicable to candidates based in British Columbia only and may vary on further locations. Plus equity

Mid and Senior level
Toronto
Vancouver

1001+ employees

B2CB2BMarketplaceFoodConsumer GoodsDeliveryeCommerce

Company mission

To empower local economies by connecting food lovers with great local restaurants

Role

Who you are

  • You are an owner. You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
  • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking
  • You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams
  • You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel
  • You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level
  • You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow
  • You’re relentless. You do what it takes to win, no matter what
  • You are a builder. You enjoy building from the ground up and excel in creating structure and process.You don’t need a guide. You dive into difficult problems and come up with a plan
  • You have 4-6 years of experience. You’ve succeeded in a competitive, challenging environment

Desirable

  • You have experience with and are fluent in SQL and excel
  • You have experience in managing or supporting a complex P&L
  • You have experience launching new partners or new products
  • You have a demonstrated interest in logistics, on-demand services, and marketplaces
  • You have experience in project management

What the job involves

  • We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive - DoorDash’s white label fulfillment platform and product - to scale business with strategic partners, unlock accessibility to local businesses on their own terms, and launch new products and services to expand our TAM
  • The Associate Manager, Drive New Verticals S&O Canada, will oversee the growth, profitability and operations strategy for our Canada business
  • You are a first-principles thinker who is both a strategist and a builder. Reporting to the Manager of Drive Strategy and Operations Canada, you will work closely with product, engineering, sales, operations, business development and other teams to make your vision a reality
  • Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success now and 5-10+ years out
  • Operate: You want to get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator
  • Build: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes
  • Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.

To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.

However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.

Insights

Top investors

Some candidates hear
back within 2 weeks

13% employee growth in 12 months

Company

Funding (last 2 of 11 rounds)

Jun 2020

$400m

SERIES H

Nov 2019

$100m

SERIES G

Total funding: $2.5bn

Company benefits

  • Company stock options
  • Work from home stipend
  • Unlimited paid time off policy
  • Work from home opportunities
  • Health insurance

Company values

  • We are doers
  • We are learners
  • We are leaders
  • We are one team

Company HQ

Mid-Market, San Francisco, CA

Founders

Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.

Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.

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