Staff Software Engineer, ServiceTitan

APEX

$154-220k

Plus bonus and equity

AWS
Docker
Kubernetes
JavaScript
Python
C#
Jenkins
Ansible
Azure
Selenium
Puppet
Chef
Teamcity
Git
Expert level
Remote in US
ServiceTitan

All-in-one operating platform for trades

Job no longer available

ServiceTitan

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Job no longer available

$154-220k

Plus bonus and equity

AWS
Docker
Kubernetes
JavaScript
Python
C#
Jenkins
Ansible
Azure
Selenium
Puppet
Chef
Teamcity
Git
Expert level
Remote in US

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Role

Who you are

  • 10+ years of hands-on software development experience, preferably with web and mobile applications in the software development industry
  • 5+ years building tooling and shared services for engineering teams
  • Experience working in a fast paced Agile environment and handling ambiguity
  • Experience with public cloud technologies (Azure/AWS), infrastructure (Kubernetes and/or Docker), and DevOps tooling (Ansible, Puppet, Chef)
  • Strong Technical Knowledge of Object Oriented Programming concepts, familiarity with C#, Python, Selenium & JavaScript
  • Experience with building horizontal scalable Test Automation Frameworks and how to fully integrate them across all system levels
  • Experience with code deployments and version control systems (Git), CI/CD tools (TeamCity, Jenkins, CircleCI, etc), and Kubernetes
  • Familiarity with the Test Pyramid and Agile Test Quadrants and other quality strategy concepts
  • We also desire those who can balance rapid iteration and development with long term strategic thinking and who are innovative, confident, and comfortable with ambiguity

What the job involves

  • You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product and tooling platform specifically around Automation, Platforms and engineering experiences
  • We are looking for engineers to contribute to our software development lifecycle by building out tools, libraries, frameworks and processes that will improve our development velocity, expand teams’ testing abilities, enable teams to self-service, and enable fast, reliable, comprehensive automated coverage
  • We need technically capable, forward-looking, experienced engineers with shared services and tooling experience with a passion for quality who can build best-in-class tools to be adopted across all of ServiceTitan and facilitate segments of quality delivery - functional, acceptance, performance, security, disaster readiness, etc across the board
  • Lead, build and improve our testing tooling, frameworks and libraries by working closely with Engineers and Automation Engineers to deliver testing platforms that enable them to self service as well improve their velocity and success
  • Collaborating closely with Developers and Architects, we strive to grasp the intricacies of the product architecture to guarantee the existence of thorough and ample testing checkpoints at the system level. In addition, we actively seek to seamlessly incorporate test platforms throughout the entire system, ensuring seamless integration and efficient testing processes
  • Develop and evolve testing frameworks for all automation needs
  • Design, develop, and maintain critical testing libraries
  • Evaluate, onboard, achieve expertise, and educate Engineers and Automation Engineers on third-party tooling
  • Build, improve, and speed-up tooling for testing environments as well as test data creation across internal tooling, public cloud (Azure and AWS), and Kubernetes
  • Own the tooling and strategy from local-machine through production while providing observability across them all with a quality mindset
  • Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

Insights

Top investors

Few candidates hear
back within 2 weeks

18% employee growth in 12 months

Company

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Company benefits

  • Flexible time off
  • Fully paid individual medical, dental, and vision coverage
  • Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
  • Tax free savings via HSA, FSA, and Dependent Care FSA
  • 401(k) match
  • Personal development programs and annual learning budget
  • Medical plan with up to $20,000 in fertility coverage
  • Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
  • Adoption support including reimbursement of up to $20,000
  • Bereavement leave for loss of a pregnancy or loved one
  • Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Company values

  • Be unapologetically you
  • Bring your best
  • Make bold moves
  • Keep it human
  • Work your way

Company HQ

Downtown, Glendale, CA

Founders

They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.

Vahe Kuzoyan

(President)

Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.

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