IT Operations Manager, Talon.One
Marketing promotion software company
Open for applications
Marketing promotion software company
201-500 employees
Open for applications
201-500 employees
Company mission
To streamline the process for brands to run and scale their incentive campaigns.
Role
Who you are
- Previous experience navigating the challenges of distributed teams
- A good measure of independence and comfort in working autonomously
- A knack for troubleshooting across diverse platforms like MacOS, Windows, and Linux
- Resourcefulness and the ability to find solutions rapidly
- Mastery of essential tools like Google Workspace, Notion, Slack, Zoom, and Bitwarden administration
- Fluency in English and a good level of German
- Awareness of the automation tweaks and secret scripts that would make your job easier and everybody's work life easier
What the job involves
- As IT Operations Manager, you will collaborate with our IT Sys Admin to create the best working experience for our Taloners’ around the globe, troubleshoot technical issues so they remain highly productive and take full ownership of implementing scalable tools and solutions for our on-site and distributed team
- Craft and steer the IT Operations roadmap, and work cross-functionally with:
- People Operations team on ensuring Taloners are seamlessly on-& off-boarded, internal process alignment and proper documentation
- InfoSec team on compliance and auditing (i.e. ISO, SOC2)
- Internal stakeholders on managing tech vendors and contract renewals
- Introduce, monitor and maintain work experience and processes to support them
- Ensure security, access controls and backups for organization-wide tools and data
- To streamline operations and enhance security, we are currently in the process of implementing a global hardware distribution vendor and Mobile Device Management (MDM) solution
Our take
Paradoxical to its mission statement of creating developer-free promotion tools for companies, Talon.one was actually founded by several software developers. Boosted by a hard-hitting client list that includes Mercedes, Delivery Hero, and Adidas, Talon.one initiates and automates loyalty programs, discount campaigns and coupon offers for product-oriented businesses.
In 2022, Talon.one partnered with Big Commerce to offer promotion engine features to Jimmy Brings, an Australian alcohol delivery company. This collaboration with Big Commerce, alongside other companies involved in the project, highlights Talon.one's integration capabilities. It demonstrates the flexibility of Talon.one as it collaborated effectively with various software companies, showcasing its extensive potential in promotion tools.
Talon.one has a varied product service that includes coupon, referral, gift card, and loyalty software as well as product bundles and wallet solutions. It’s this variety that makes them such good partners on larger promotion strategies, as long as the quality remains rounded across all its products.
Steph
Company Specialist
Insights
Company
Funding (1 round)
Dec 2018
$3.4m
SERIES A
Total funding: $3.4m
Company values
- Honesty & Respect: Communication is key, and we promote open collaboration and discussions to accomplish our goals as a team
- Ownership & Empowerment: We take ownership of our actions and results, and everyone is empowered to promote change and push us forward
- Teamwork: We're most successful when we prioritise collaboration, trust and teamwork over individual mindset
- Knowledge & Growth: We grow by staying curious and willing to experiment. We also know that making mistakes is part of the learning process
- Lead by example: We inspire and guide others through our behaviours and actions, and encourage transparency at all levels
- Empathy: With a focus on empathy and open communication, we foster an environment where employees feel safe and respected
Company HQ
Kreuzberg, Berlin, Germany
Articles
Leadership
Christoph Gerber
(CEO)Currently Shareholder at adjust.com, AirHelp and Customer Alliance.
Sebastian Haas
(COO)Previously Founder of RapidApe, Marketing Consultant at Team Europe Ventures, and CMO at Surprise Internet GmbH.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 13 more jobs at Talon.One