Manager of Business Operations, Kraken

$117-176k

+ Bonus program + Equity program. Compensation applicable to US only

Mid and Senior level
Remote in EU, UK, US
Kraken

Cryptocurrency exchange

Job no longer available

Kraken

Cryptocurrency exchange

501-1000 employees

FintechB2CCryptocurrencyTradingBlockchain

Job no longer available

$117-176k

+ Bonus program + Equity program. Compensation applicable to US only

Mid and Senior level
Remote in EU, UK, US

501-1000 employees

FintechB2CCryptocurrencyTradingBlockchain

Company mission

To accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.

Role

Who you are

  • 3-5+ years experience in a similar role
  • Proactive communicator with excellent verbal, written and interpersonal communication skills
  • Passion for solving complex problems and building scalable processes
  • Creativity, adaptability, tenacity, a sense of urgency, and a hands-on, roll-up your sleeves work ethic
  • Strong interest in and familiarity with both cryptocurrency and traditional financial industries
  • Experience and proven track record in business process management consulting or operations roles in the financial services or technology industries
  • Experience navigating complex operational hurdles in hyper-growth companies

What the job involves

  • The Business Operations team is the glue that holds together the Product and Operations organization
  • The team plays a vital role in cross functional projects and setting Kraken up for scale
  • This is an agile team of globally distributed operations experts holding a unique blend of creativity, knowledge and ambition to help scale Kraken while unlocking savage velocity
  • The team embraces hyper-transparency, fostering an environment of collaboration with a focus on execution
  • Recently, the team was responsible for delivering the major reorganization at Kraken, while also providing full transparency for the entire org on the product roadmap
  • The Manager, Business Operations will play a significant role in setting our Product Domains up for success while partnering with cross functional stakeholders, such as Markets, Compliance, Legal, Finance and the Executive Office, to deliver on strategic projects that will shape our business for years to come!
  • Lead the execution of high-impact, cross-functional projects
  • Cultivate domain specific strategies that tie our Mission, Vision and Strategic Narrative to our Product Roadmap
  • Establish partnerships across functions, gaining a deep understanding of their operating models and identifying opportunities for innovation and improvement
  • Own reporting and executive communications on behalf of Domain leader
  • Bring workflow management and automation tools to bear in order to improve process infrastructure for scaling and performance
  • Establish strong working relationships across functions and management levels, working collaboratively and independently to drive improvement
  • Bring stellar analytical methods to complex challenges around scale, operating models and cross-functional processes
  • Own initial delivery of recommendations, demonstrating proof-of-concepts and real business outcomes while spurring change
  • Cultivate a deep understanding of what makes Kraken tick and readily identify and address potential blockers to progress
  • Mentor team members and drive continuous improvement of our team’s ways of working

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

Kraken is the world’s largest global bitcoin exchange in euro volume and liquidity. Kraken’s clients also trade USD, CAD, ETH, XRP, LTC and other digital currencies, on a platform consistently rated the best and most secure bitcoin exchange by independent news media.

Kraken was the first bitcoin exchange to have its market data displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and one of the first exchanges to offer leveraged bitcoin margin trading.

Kraken are one of the top 3 bitcoin exchanges by volume, behind Coinbase and bit-x with an 18% market share. While this is a competitive space to operate in - the volume of crypto being exchanged every day is very high, so there's space for multiple winners.

Kraken have made a number of acquisitions and have strengthened its world-leading position with the launch of new products, features and apps and a 24/7 multi-lingual support line. The company will continue to provide clients with easier and more versatile ways to participate in the crypto ecosystem.

Insights

Many candidates hear
back within 2 weeks

13% female employees

22% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Feb 2019

$100m

SERIES C

Mar 2014

$5m

SERIES A

Total funding: $111.5m

Company benefits

  • Work where you want: 90% of Krakenites work remotely, we believe people do their best work wherever they're happiest
  • Flexibility and Autonomy: We are highly results-focused vs. time-focused. We want you to work when and how you need to keep you at your most proactive
  • We value diversity: Our Team is spread across 60 countries. By joining Kraken you'll be part of a truly multicultural organization that values diversity and inclusion
  • A new approach to salary: Kraken prides itself on being at the forefront of crypto innovation, and that means the majority of our workforce has the option to be paid in bitcoin
  • Equity Options: Kraken owes its success and growth to its people. That's why we offer nearly all our Krakenites a stake in the company

Company values

  • Crypto Conviction
  • Assume Best Intent
  • Innovative
  • Collaborative
  • Client Obsessed
  • Productively Paranoid
  • Globally Inclusive
  • Humble

Company HQ

Financial District, San Francisco, CA

Founders

Jesse Powell

(Chairman of the Board)

Previously co-founded Verge Gallery & Studio Project, Lewt and Internet Ventures & Holdings

Share this job

View 54 more jobs at Kraken