Account Director, Bazaarvoice

Salary not provided
Senior level
Paris
Bazaarvoice

UGC-based shopper engagement platform

Open for applications

Bazaarvoice

UGC-based shopper engagement platform

1001+ employees

B2BEnterpriseMarketingContentAnalyticsMarket researchDigital MediaSaaSAdvertising

Open for applications

Salary not provided
Senior level
Paris

1001+ employees

B2BEnterpriseMarketingContentAnalyticsMarket researchDigital MediaSaaSAdvertising

Company mission

Bazaarvoice's mission is to build smarter shopper experiences across the entire customer journey.

Role

Who you are

  • 5+ years sales experience as a hunter in eCommerce, digital or SaaS
  • Follows a proven sales methodology. We use an adapted version of MEDIC which we’ll give you full training on, but we expect knowledge and experience of a recognised sales methodology
  • Proven track-record of over achieving quota, and clear demonstrable experience of building champions in new and existing accounts
  • French and English speaker
  • A retail franchise ‘CEO’. Somebody passionate about selling high impact e-commerce solutions to large retailers, who is adaptable and confident speaking at many levels within existing and new prospect accounts
  • Confident but not complacent in selling our industry-leading solution in a competitive marketplace
  • An exceptional relationship builder with the ability to work across departments on the client’s side and bring their teams together over a unified solution delivering excellent value for the client and a secure long term relationship for Bazaarvoice

Desirable

  • A professional network within the French retail environment
  • Additional language skills

What the job involves

  • Bazaarvoice is looking for an experienced sales professional to grow, develop and retain a portfolio of key retailers in the French market
  • This is a hybrid role of driving new revenue with new prospects, up- and cross-selling with existing business, and driving retention with existing retail customers. This strategic role is at the core of Bazaarvoice value proposition
  • Pipeline generation of both new prospect accounts and growth within existing accounts
  • Ability to manage and grow a territory with accurate and realistic forecasting
  • Working collaboratively internally with teams (marketing, customer success etc.) to align on client and Bazaarvoice goals
  • Partnering with internal regional and global stakeholders within the client to deliver clear ROI and build a joint plan to drive additional customer value and Bazaarvoice revenue

Our take

As more and more consumers turn to peer reviews and ratings to inform their purchasing, businesses seek to incorporate this user-generated content into their marketing efforts. Bazaarvoice enables this authentic customer-powered marketing, turning social media into social commerce for the world's best global brands.

Bazaarvoice allows consumers to create and share ratings, reviews, questions, answers, and stories about products and brands on its clients' websites. It then syndicates that content across the web to reach shoppers wherever they are, boasting a measured positive influence on purchase decisions. On top of this, the company also gathers customer intelligence which it analyses and provides to clients so they can make real-time, informed business decisions.

The company has continued to consolidate its position, for example with the 2021 acquisition of Curalate, as well as more recent acquisitions such as that of creator marketing platform affable.ai. With the trend towards consumer-to-consumer purchase influence still very much underway, the company should find ample opportunity for further growth.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-2% employee growth in 12 months

Company

Funding (last 2 of 3 rounds)

Jun 2008

$7.1m

SERIES C

Sep 2007

$8.8m

SERIES B

Total funding: $19.9m

Company benefits

  • Dental & Vision plans
  • Parental leave policies
  • Mentorship with industry leaders
  • Wellness programs
  • Work from home opportunities
  • Health insurance

Company values

  • Customer is key - We see our own success through our customers’ outcomes. We approach every situation with a customer-first mindset
  • Passionate pursuit of performance - Our energy is contagious, because we hire for passion, drive, and curiosity. We love what we do, which makes us laser-focused on our mission
  • Transparency and integrity build trust - We believe in the power of authentic feedback. It’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance
  • Innovation over imitation - We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage
  • Stronger together - We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company, we build a stronger community

Company HQ

Stonelake Office Park, Austin, TX

Leadership

Keith Nealon

(CEO, not founder)

Advisory Board Member at Axonista. Previously President and General Manager of the Cloud Division at ShoreTel for 2 years, an Advisory Board Member at Smartling for 6 years, and CEO at Vyze for 4 years.


People progressing

Joined as Global Client Success Director, being promoted to Strategic Account Director after 9 months, and then again to Senior Account Director of Strategic Accounts.

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