Business Operations Specialist Intern, Papernest
French Speaker
4 days a week in office
Subscription and utility bill management platform
Open for applications
Subscription and utility bill management platform
501-1000 employees
Open for applications
4 days a week in office
501-1000 employees
Company mission
Papernest's mission is to make contract and utility management simple for everyone.
Role
Who you are
- You speak French and English fluently
- You're curious and keen to learn, particularly about data, business operations and project management
- You have an analytical mind: you can rationalize problems, find pragmatic solutions and draw up action plans
- You're agile: able to work in the field and know how to adjust quickly to changing priorities and conditions
- You can show ownership: autonomy, ability to manage and deliver several projects simultaneously
- You are enthusiastic, with a positive attitude and communication and a creative approach to problem solving
- You enjoy working as part of a team
What the job involves
- The Business Operations Specialist job is rich, intense and technical
- To drive our operations to the top level, we are looking for someone with a strong drive for learning and ambitious goals
- As Business Operations Specialist, you will not only contribute to the running of our French operations but also play a pivotal role in improving our operational processes and expanding our business
- By monitoring our operational activities on a daily basis and leading key projects, your work will lead to positive changes and improvements
- Within the Operation Management team, you will be at the heart of papernest's strategic challenge!
- Collaborate with our different departments (data, product, marketing, CRM) to work on high-value projects
- Analyze operational metrics to identify areas for improvement and recommend actionable strategies
- Manage projects from A to Z such as launching new lines of business, developing a new process…
- Compile and deliver comprehensive reports on a daily, weekly, and monthly basis to all stakeholders
- Deliver precise and insightful standalone analyses to the Head of Operations/COO
- At the end of this internship, you will be able to:
- Master several tools such as SQL, SalesForce, DataStudio,…
- Run complex business analyses from which you will be responsible to put into action the results derived from it
- Easily work with different teams and departments, understanding their language and way of working (Product, Marketing, CRM,...)
- Work in an international and stimulating environment that welcomes new ideas and is ready to pivot if needed
- You will be at the crossroad of decision making, and will be able to bring your own value to our French operations system
- Most importantly, we can promise you that you will never be bored !
Application process
- A screening call with Talent Acquisition team (15-20 min)
- An interview with Quentin Duchesne, Operations Lead (45min)
- A business case with Jacques-Sully, Head of Operations and Quentin Duchesne
Our take
Papernest helps customers manage their utility bills and subscriptions via its online platform. It predominantly focuses on streamlining the administration involved in moving house, like changing or cancelling water bills and gym registrations, with an additional service that works like a more conventional price comparison site for utilities like internet and gas. It is providing a much-needed service in what's proven to be an interestingly narrow and non-competitive niche.
The company so far has been partnering with real estate agency referrals to bring new customers on board. So the boom in people changing homes over the last few years is likely to have played strongly in Papernest’s favour. It has leveraged a strategic partnership with open banking firm Tink, using the company’s broader European coverage to springboard into more geographies.
Papernest seems something of a rare find: a solution that neatly resolves a large and material problem, that’s proven hugely popular, and yet that hasn’t inspired a flurry of would-be competitors. With the housing market still relatively hot, and mid-term moves inspired by the growing digital-nomad lifestyle still on the rise, Papernest seem to be in a rosy position. If it gets too rosy though, it may have to watch its back.
Steph
Company Specialist
Insights
Many candidates hear
back within 2 weeks
-26% employee growth in 12 months
Company
Funding (1 round)
Oct 2017
$11.1m
SERIES A
Total funding: $11.1m
Company benefits
- Incredible offices in Barcelona, in the heart of 22@ (1500 m2 of furnished terraces, showers, spaces dedicated to catering and rest, Zen garden, games area, etc.) 5 minutes from Poblenou beach! 🏖️
- Remote working possible 1 day per week (including Monday and Friday)
- Unlimited free coffee and tea!
- Self-service snacks and other delicacies
- Choose between Mac and PC, we take care of the rest 💻
- Paperparty every month to decompress 🎉
- Breakfast offered every Thursday 😋💪
- Great professional challenges
- Brilliant colleagues among whom to grow
- Ambitious development prospects / internal mobility
- Career support programs
- An great international atmosphere
- Regular team training
- Regular events and team building
Company values
- Team learning - We believe that the best way to grow as an individual is to learn from others. We therefore want to create an environment where knowledge sharing happens naturally and spontaneously, to the benefit of the team. What we do gives us energy, we enjoy doing it, and our work environment is designed to help that remain a reality
- Ambition - Papernest is the desire to tackle something huge, useful, and complex. Each one of us is driven by the desire to see our vision blossom, and aware of the difference it can make. We know what we’re trying to do is hard, but that if we get it right, the rewards will far outweigh the efforts. We are excited by first the challenge, then the reward, in that order
- Lean - We systematically address challenges with a Lean approach until we find a successful crude solution. Then we dedicate time & resources to make it perfect. It is ok to fail. It is not ok not to dare
- Caring meritocracy - Everyone is supported in his personal growth and rewarded for his achievements and engagement. We are committed to provide papermates with all the information, tools and support they need to grow and we ensure they work in a healthy and trustworthy environment
- Customer value creation - The needs of our user define our approach. We are experts in our field and know how to remain neutral. That's why our users trust us. Our customers trust us because we provide them quality advice through neutral offers considering their needs
Company HQ
Pont-de-Flandre, Paris, France
Articles
Leadership
Previously an Associate at McKinsey & Company, alongside teaching case-cracking analysis at HEC Paris.
Benoît Fabre
(Managing Director)Previously co-founded Visit1Museum, before moving on to consult with Advancy.
Salary benchmarks
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