Senior UX/Technical Writer, Pismo

DevEx Content

Salary not provided
Senior level
Remote in US
Pismo

Cloud-native banking & payments platform

Job no longer available

Pismo

Cloud-native banking & payments platform

201-500 employees

FintechB2BEnterpriseBankingPaymentsSaaSMobileAPICloud Computing

Job no longer available

Salary not provided
Senior level
Remote in US

201-500 employees

FintechB2BEnterpriseBankingPaymentsSaaSMobileAPICloud Computing

Company mission

To challenge the status quo everyday, building a new era of payments and banking.

Role

Who you are

  • We’re looking for a proactive, flexible, and hands-on writer to join our global team and help us grow our financial products at Pismo
  • 5+ years of experience in technical writing
  • 5+ years of experience designing user experience content for user interfaces
  • Bachelor’s degree in technical writing, computer science, or a related field or equivalent experience
  • Knowledge of technical writing standards and common style guides
  • Proficiency with various authoring, CMS, and task management tools. Readme, Confluence, and JIRA are preferred
  • Ability to communicate effectively with cross-functional team members at all levels of the organization
  • Ability to work both independently and collaboratively, learn new skills quickly, and balance multiple projects

What the job involves

  • The DevEx Content team is responsible for ensuring external developers are successful when integrating with and using the Pismo platform.
  • As a Senior UX/Technical Writer on the Developer Experience Content team, you will collaborate with experts across the company to write user experience copy and developer guides, edit API reference documentation, and support the creation of style and design guides that help developers achieve success on the Pismo platform. You’ll partner with design, product management, and engineering teams to address ongoing documentation needs and use UX best practices to lead and provide input on design decisions
  • You’ll help shape the future of the product by creating internal documentation and best practices around user experience and content design
  • You’ll also collaborate with other writers to define standards and practices for writers and engineers at Pismo

Otta's take

Theo Margolius headshot

Theo Margolius

COO of Otta

The financial services industry is undergoing a significant technological transformation, as consumers increasingly demand more frictionless product experiences. In response, Pismo has developed a cloud-native, all-in-one processing platform that gives banks, fintechs, and other financial institutions flexibility and agility.

Pismo empowers companies to remain a competitive option in the ever-expanding banking-as-a-service industry, by rapidly launching products for cards and payments, digital banking, and marketplaces. The company is now one of the biggest cloud-based platforms in the world, hosting more than 25 million accounts, resulting in more than $3 billion in transactions.

With a great deal of funding at its back, the company has continued to expand and accelerate its development efforts throughout its latest phase of growth. In 2023, payment giant Visa announced it had inked a deal to acquire the company, which will empower Pismo to expand its footprint even further moving forwards.

Insights

Led by a woman
Top investors

Some candidates hear
back within 2 weeks

Company

Funding (1 round)

Oct 2021

$108m

SERIES B

Total funding: $108m

Company benefits

  • Remote-First
  • Flexible Hours
  • Life Insurance
  • Medical/Dental/Vision Benefits
  • Short & Long-Term Disability Insurance
  • 401(k) Matching
  • Employee Assistance Program
  • Adoption Assistance

Company values

  • Total Trust Philosophy
  • Minimum Friction Experience
  • State of-the-art Technology
  • Challenge the Status Quo

Company HQ

Redcliffe, Bristol, UK

Founders

Founder & former CEO of Conductor. Previous Partner at both VMG Brazil and Via Lettera. Former Analyst at CSFB Garantia.

Formerly a Senior Consultant at Pismo. Worked at Conductor as an Operations Manager, Director of Data Management, and Director of IT. Former Information Technology Consultant at S&M Consultores, and was a Software Engineer at Shared Informática.

Former Project Leader (Technology & Products) at Conductor.

Marcelo Parise

(VP of Engineering)

Former Systems Manager, Systems Development Coordinator, and CTO of Conductor. Previously worked as a Program Analyst at Shared Informática.

Share this job