Senior Technical Writer, Tyk

Engineer

Salary not provided

Plus employee share scheme

Docker
Kubernetes
JavaScript
Postman
Git
Senior level
Remote in UK
Tyk

Open-source API gateway & API management platform

Job no longer available

Tyk

Open-source API gateway & API management platform

101-200 employees

B2BEnterpriseInternal toolsAPI

Job no longer available

Salary not provided

Plus employee share scheme

Docker
Kubernetes
JavaScript
Postman
Git
Senior level
Remote in UK

101-200 employees

B2BEnterpriseInternal toolsAPI

Company mission

Tyk's mission is to connect every system in the world through finely-tooled, performant engineering. Tyk is an open-source API Gateway that is fast, scalable and modern.

Role

Who you are

  • Do you love APIs and relish creating stellar documentation that empowers developers?
  • Do you thrive on building exceptional DX through comprehensive and efficient documentation?
  • Proven engineering background
  • Hands-on experience with Docker, Kubernetes, and APIs
  • Experience with documentation tools (Git, GitHub, Markdown, Hugo, Algolia, JavaScript)
  • Proficiency with HTTP clients (Postman, Curl, Httpie)
  • Extensive experience writing technical content for developers, SaaS, and B2B products
  • Strong skills in content design, stakeholder management, and developer advocacy
  • Excellent spoken and written English (native or fluent)
  • Technical enthusiasm and continuous learning mindset
  • Strong attention to detail and logical structuring abilities
  • User and developer experience focus
  • Ability to handle pressure and deliver high-impact results
  • Proactive and curious personality

Desirable

  • Familiarity with analytics tools and creating diagrams
  • Knowledge of OpenAPI documentation and related tooling

What the job involves

  • We're looking for a passionate and experienced Senior Technical Writer, detail-oriented and results-driven to join the DX team
  • You'll play a pivotal role in overseeing the day-to-day operations of our documentation, including the roadmap
  • Own and manage Tyk's documentation quality and effectiveness and overall design
  • Create user-centric technical content (guides, best practices, feature documentation)
  • Test products to write new content and improve existing materials
  • Automate and improve the documentation publishing process to increase speed, reduce errors, reduce frictions, and minimize human intervention that slows us down
  • Identify and address content gaps to ensure comprehensive coverage
  • Help create and maintain a quarterly documentation roadmap
  • Maintain docs guidelines and standards (style guide, ToV, etc.)
  • Lead continuous improvement projects
  • Collaborate with cross-functional teams (product, engineering, compliance, legal, marketing)

Our take

Tyk provides an API management platform that allows companies to share data securely with third parties, allowing them to sell their services through non-direct channels.

The API gateway and management platform serves as a management and security layer between APIs, to make it easier for businesses to harness their power on a huge scale. Product acts as a security layer between the organisation’s API and those who require access to it.

The company powers millions of transactions per day, for thousands of organisations including AXA, Cisco, Trip Advisor, Starbucks, Domino’s, Sephora and the UK Ministry of Justice.

The company used its 2021 funding to accelerate the growth of its API management platform, particularly around the GraphQL-focused Universal Data Graph product.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

38% female employees

-10% employee growth in 12 months

Company

Funding (2 rounds)

Sep 2021

$35m

SERIES B

Apr 2019

$5.3m

SERIES A

Total funding: $40.3m

Company benefits

  • Everyone has unlimited paid holiday
  • We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
  • Employee share scheme
  • Generous maternity and paternity leave
  • Company retreats

Company HQ

Shoreditch, London

Founders

Previously Head of Technology and Product Development at Lucky Voice for 3 years and Technical Architect at LBi for 1 year


People progressing

Joined as Lead Engineer, promoted to Head Of Engineering after 3 years

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