• 3-5 years of marketing operations experience in high-growth B2B SaaS
• Experience using data and metrics to develop marketing strategy and drive program improvements
• Proven examples of success managing and reporting on data to provide clear insight into how to improve marketing performance
• Experience administering marketing automation platforms such as Hubspot or Marketo
• Experience with marketing reporting tools such as Google Analytics, Looker, Tableau, Hex, or similar
• You think of the big picture and get your hands dirty. You are not just an effective strategist, you can get the job done
• You hold yourself to the highest standard of excellence in all aspects of your work. You can show it with examples of projects that require your resourcefulness, data-driven insight, and attention to detail

Desirable

• Kandji is looking for a Marketing Operations Manager who is passionate about leveraging data, systems, and strategy to drive pipeline and revenue growth
• You will have the backing of a best-in-class team, excellent product-market fit, and a clearly defined marketing strategy to help you get there
• In this role, you will be the first dedicated Marketing Operations hire, reporting to the CMO, with the opportunity to own and develop strategy and execution at a high-growth B2B SaaS organization
• Develop marketing operations strategy to fuel pipeline and revenue growth, including analytics & reporting, CRM & marketing automation systems management, data management & governance, audience strategy & list management, and email marketing
• Support the CMO with curing and presenting clear trends and analysis for driving marketing strategy and reporting to leadership team on marketing performance
• Support the marketing team on all analysis and reporting to provide insight into marketing tactics and campaigns
• Measure key performance indicators (KPIs) and leading metrics, build reports, conduct analysis to assess and communicate performance identifying areas for improvement
• Own all marketing systems operations, including management of our marketing automation platform, analytics, and other associated tools
• Have a framework for evaluating existing and new systems to maximize impact
• Build automated workflows, leveraging email and gifting, to create pipeline from contacts at various stages of our funnel
• Leverage data-driven approaches to increase campaign engagement to generate net new pipeline
• Coordinate and send marketing emails such as marketing campaigns to prospects as well as customer emails to drive awareness of up-sell and cross-sell features and new product launches
• Maintain and grow a clean, engaged, and enriched contact database, and own audience management and segmentation strategies