Operations Associate, Forward

People Operations

Salary not provided
Junior and Mid level
San Francisco Bay Area
Forward

Membership-based preventative health care service

Job no longer available

Forward

Membership-based preventative health care service

501-1000 employees

HealthcareB2CPersonal healthArtificial IntelligenceMental healthWellbeingMedTech

Job no longer available

Salary not provided
Junior and Mid level
San Francisco Bay Area

501-1000 employees

HealthcareB2CPersonal healthArtificial IntelligenceMental healthWellbeingMedTech

Company mission

To make high quality healthcare available to a billion people across the globe.

Role

Who you are

  • Responsible. You take ownership of your work, and you operate with a high level of confidentiality and attention to detail
  • A quick learner. Everyone at Forward wears many hats, and this role is no exception. You'll be working across multiple teams and solving problems that you've never been exposed to before
  • Mission-driven. Our ultimate goal is to help others by bringing them access to better care. We want to bring people on board who share that passion and drive and are motivated to help us get there
  • A lover of great culture. You understand the critical impact that a positive culture has in allowing employees to do their best work
  • Startup experience is a major plus
  • BA/BS required

What the job involves

  • Gain experience and add value across Forward's People Operations teams
  • Support: We'll introduce you to one of the key components of our Forward culture, our People Operations teams. You'll have the opportunity to tackle daily operations activities, work with our Forward employees, and help set the direction for the support and culture we provide our employees
  • Manage: Take on key functions to support the growth and management of our rapidly growing, dispersed team. You’ll be challenged daily to identify new ways to improve our culture, training, performance management, and more
  • Build: Work with our People Operations and other team leads to improve our processes, tools and reporting

Our take

Many believe the global healthcare system is inadequate, expensive and in need of a new approach. It's not only important to provide reactive care, but also to prevent catastrophes from happening.

Forward is a medical startup that prioritizes preventative care and focuses on improving how healthcare works in order to lower costs. It relies on technology and AI to consolidate patients' medical records and monitor health risks. Patients pay a monthly fee for membership and can monitor their preventative care plan on the Forward app.

The healthcare industry is estimated to be worth over $10 trillion. The company plans to build the first billion-person healthcare system on top of its platform, changing it from a service to a product. Disrupting the industry is one thing, but reinventing the healthcare system with such an ambitious mission is a huge challenge, even if it does have more than $325 million in funding from investment firms and celebrities alike.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Few candidates hear
back within 2 weeks

0% employee growth in 12 months

Company

Employee endorsements

Intelligent people

"I've been beyond impressed with the intelligence of the teams I work with at Forward. Differing opinions are encouraged and spirited debates..."

Funding (2 rounds)

Nov 2023

$100m

LATE VC

Mar 2021

$225m

SERIES D

Total funding: $325m

Company benefits

  • Work from home opportunities

Company values

  • We believe we do our best work when we're collaborating in-person, sharing ideas, and working together to think outside of the box. We are all aligned on what we're trying to build and believe in the impact we're trying to make.

Company HQ

Financial District, San Francisco, CA

Founders

Studied Philosophy, Computer Science and Computer Engineering at USC. Started out as a Program Manager at Microsoft, and co-founded Google-acquired Wavii. Served as a White House advisor in 2015, and founded Sidewalk Labs, an Alphabet company. Worked in Google's AI division, and then became Director of Special Projects for the CEO.

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