Principal Partner Success Manager, Anaplan

• Bachelor’s and / or Master’s Degree
• 15+ years of IT experience including 10+ years of general EPM consulting experience
• Functional knowledge of Supply Chain with experience in leading supply chain application implementations / presales
• Technical knowledge of SaaS applications, cloud platforms, and data management is a must, either as pre-sales or implementation architect
• Expert software pre-sales, training, facilitation, and technical workshop delivery skills
• Experience in implementing EPM platforms, SaaS applications/platforms preferred
• Excellent communication and presentation skills
• Familiarity with a formal system implementation methodology – requirements gathering, design, build/test, and deploy (Agile methodology preferable)
• 4+ years of Anaplan deployment experience or any other EPM deployment experience is preferable
• Demonstrated experience as a coach and mentor in a software implementation environment
• Passion for service excellence and a collaborative style
• Ability to work across multiple functions and within a regional, remote team
• Highly organized, customer-focused, and innovative
• Results-oriented, motivated, self-starter, and grounded in integrity
• Desire to work with a truly dynamic and exciting team, with a “roll-up your sleeves” approach
• Flexible and able to work in a fluid environment with changing priorities

• The Partner Success team works closely with the Anaplan partner ecosystem to further develop the partner's selling, pre-sales, services, and solution architecture capabilities
• You will work closely with our Alliances, Academy, Product/CoE, Customer Success, Pre-Sales, and Professional Service teams to drive focused partner enablement and success where we need it most
• As a Partner Success Manager, you will drive partner-led growth through partner technical GTM, enablement, and delivery excellence activities
• Observe, coach, and manage Anaplan partner resources through the partner lifecycle, both in the field and via workshops
• Develop strategic partner development plans alongside designated Alliances, Customer Success, Sales, and Channel resources
• Work cross-functionally with product, application CoE, engineering, and content owners to evaluate, curate, and design state-of-the-art and scalable enablement and assets for partners
• Drive the partner agenda internally based on partner needs and the business objectives of the region/function supporting
• Drive thought leadership within the team on various technical topics related to the Anaplan Apps and platform, by creating content for blogs, technical write-ups, How-To guides, partner newsletter, demos, and other technical assets
• Continually evaluate onboarding and training needs for new and existing staff members
• Liaise with Partner Operations to review and develop partner metrics that assist in decision-making
• Shape partner GTM by engaging with priority partners, enabling them on the Anaplan value proposition, curating joint assets and solutions, and driving a joint GTM along with Alliances
• Enable partners to identify opportunities, position the Anaplan solution, and get them ready to implement
• Review partner customers' portfolio health and design any required action plans
• Make recommendations and assist with additional training and onsite support if required
• Participate in regular Partner planning meetings, topics to include: Resource Planning, Review of current engagements, etc
• Provide product, field, and local expertise when working with Content Developers/Instructional Designers, to produce high quality, relevant and localized materials. Subjects to include: Decision Excellence, Solution Architecture, The Anaplan Way, Pre-Sales Process, New product releases
• Establish and host Partner Days, partner workshops, and enablement events, within your region to ensure Partners build up the relevant contacts within Customer Success, Product, Sales and Support

• Flexible working
• Work from home opportunities
• Health insurance

Total funding: $299.9m

Anaplan provides cloud-based planning software across various use cases. The Anaplan platform replaces the patchwork of outdated tools (from the likes of Oracle, SAP and IBM) that don’t interact well with each other, and does away with the manual planning processes that are often overly complex, inefficient and costly.