Account Executive, Hubtype

• 3+ years of experience in B2B SaaS sales, ideally with a consultative or solution-selling approach
• Proven ability to sell to mid/large enterprises with multiple stakeholders
• Strong knowledge or curiosity about CX, messaging platforms, automation, and AI
• Excellent discovery, storytelling, and closing skills
• Experience selling in verticals like e-commerce, retail, telco, or financial services is a plus
• Following soft-skills: Curiosity & Self-Driven Learning, Adaptability & Tech Agility, Proactivity & Outcome-Driven Mindset
• Language requirements:
• Full business proficiency in Spanish (native level preferred), as this role will focus on Spain and LATAM
• Full business proficiency in English is also essential to support opportunities in other geographies
• Catalan language proficiency will be strongly valued given (however not mandatory) our engagement with clients in Catalonia and broader expansion in the region

• As an Account Executive (AE) at Hubtype, your mission is to drive revenue by identifying, engaging, and closing strategic opportunities across priority markets.
• You’ll be focused on large and mid-market organizations across e-commerce, retail, travel, insurance, telco, and public sector, engaging high-level decision-makers who are transforming how they deliver customer experiences through messaging and automation
• This is a consultative, value-based sales role rooted in understanding business challenges, aligning with buyer personas, and demonstrating how Hubtype drives measurable impact
• 💼 Pipeline Ownership & Sales Execution
• Manage full-cycle sales opportunities from lead to close
• Drive opportunities from SDR handoffs, inbound interest, and self-sourced leads (with SDR & GTM Engineer support)
• Build and execute strategic plans for named accounts
• 🧠 Persona-Led Discovery & Consultative Selling
• Engage C-level and senior decision-makers such as:
• Head of Customer Experience
• Director of Digital Channels
• Chief Digital Officer
• Innovation / Transformation Leads
• Marketing & Clienteling roles (in lifestyle/retail)
• Lead tailored discovery conversations to uncover pain points around scalability, channel fragmentation, and low automation
• Map Hubtype’s value to business outcomes (e.g., reduced voice traffic, higher automation rates, CX improvements)
• 💬 Solution Pitching & Value Messaging
• Collaborate with GTM Engineers and marketing to craft personalized pitches, backed by relevant use cases and ROI data
• Articulate the benefits of Hubtype’s platform:
• Automation of up to 80% of interactions via WhatsApp & webchat
• Rich UX with webviews for complex use cases (e.g. order tracking, booking, claims)
• Scalable, GDPR-compliant, enterprise-ready infrastructure
• 🤝 Stakeholder Management & Deal Progression
• Navigate complex buying groups, manage multiple stakeholders, and align internal resources across Sales, Product, and Marketing
• Accurately forecast pipeline and deal status using Hubtype’s CRM (Salesforce)
• 📈 Market Intelligence & Feedback Loops
• Stay informed on messaging trends, market shifts, and competitor activity
• Act as the voice of the customer—sharing feedback with Product and Marketing to strengthen positioning and roadmap relevance

• A role where you'll have lots of room to shine
• Working with amazing people from all over the world, with different cultures, experiences, and knowledge
• 22 days holiday per year, plus national holidays
• Fully remote policy and very flexible working – we trust you to get the work done
• 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects, or reading books, that’s up to you
• Attractive Benefits & Perks Plan, centred on Learning & Development
• Workstation budget for making great work happen at home

Messaging is fast becoming the dominant mode of communication between businesses and their customers, but many companies are struggling to keep pace. Hubtype is addressing this shortfall, building customer service focused conversational tools. These go beyond simple chatbots to include richer conversational features like human hand-off, and elements of graphical user interfaces.