Senior Manager of DEIB and Talent, Favor
2-5 days a week in office
Contact-free food and essential order service
Open for applications
Contact-free food and essential order service
1001+ employees
Open for applications
2-5 days a week in office
1001+ employees
Company mission
To create a more connected community to get anything delivered through an affordable and personalized service.
Role
Who you are
- We are looking for candidates in the Austin area with the ability to work from the office at least two or more days per week and on short notice as needed
- 8+ years of experience in HR
- 3+ years experience in a leadership role
- 3+ years in implementing DEIB strategies
- Previous experience leading a Recruiting organization
- High level of competency in talent management and development best practices
- You have strong communication and coaching skills
- You are a strong leader and positively influence those around you
- You have excellent project management skills with a proven ability to design and implement people strategies that drive business results
- You have broad knowledge and expertise in talent acquisition, talent development and employer branding
- You are a great collaborator within the People Operations team and the organization as a whole
What the job involves
- We are looking for a Sr. Manager of DEIB and Talent at Favor, who will lead the Talent teams which are responsible for the full life cycle of Talent Acquisition, Talent Development, DEIB and Employee Experience.
- These teams are passionate about making sure Favor has best in class employer branding, team member and candidate engagement and experience, learning and development, talent inclusive processes, reward and recognition programs and succession planning.
- In this role, you will own the strategy, programming and execution of all programs and processes related to attracting, retraining and developing diverse talent throughout the organization and will work in tandem with our People Business Partner leader to gain feedback about the organization and continue to grow these areas to meet the needs of the business.
- Lead, coach and develop a team of managers and associates in holistic DEIB and talent strategies across the entire employee lifecycle
- Manage the company-wide strategy for attracting, retaining and developing diverse talent
- Collaborate with People Operations leaders to manage, define and execute strategies for talent management processes including annual Performance Assessment processes, Talent Assessment, Succession Planning and Performance Improvement Plan Processes
- Manage, define and execute strategies for Talent Acquisition including best practices for sourcing, recruiting, onboarding, employer branding and the overall candidate experience
- Own strategy and decision making for culture initiatives including Favor Future business updates, reward and recognition programs and employee engagement initiatives
- Collaborate with and consult business leaders to develop learning solutions to enable business success and team member development needs
- Collaborate closely with the PeopleOps Manager to ensure all processes, policies, and procedures have the intended outcome within the organization, and to create new processes, policies, and procedures that meet the needs of the organization as a whole
- Manage budget and vendors related to all DEIB and Talent programs and tools
- Train, coach and provide feedback to all Talent Acquisition and Talent and Experience team members
- Oversee, support and amplify Favor’s ERG programs and Impact and inclusion Council. Collaborate with co-chairs on various initiatives, learning opportunities, etc
- Serve as the liaison between Favor People Operations, Public Relations and H-E-B to define and execute Favor’s community partnership/investment strategy
- Define key performance indicators for each team, including DEIB metrics and OKR’s, regularly review department metrics and performance, proactively identify and interpret trends and propose improvements to meet business needs
- Drive new and amplify existing DEI strategies and methodologies
Our take
More and more people are looking to get things delivered fast, and businesses are trying to find inventive ways to meet the demand and get people’s purchases to them as quickly as possible. Favor solves this problem, with an on-demand delivery service that depends on “runners” to get products to customers quickly.
Customers can browse on the Favor app and select items from their list or input items from other stores in the delivery zone, and Favor runners will collect the item and deliver it within an hour. For customers in a hurry, this is obviously appealing. While many on-demand delivery services struggle to scale, Favor itself has managed to scale its operations across Texas and expanded into Philadelphia in mid 2022.
This centralization has given the company an advantage over competitors who have since gone out of business, but it isn’t yet clear if other competitors will imitate Favor's approach to gain market share. The company faces strong challenges from deep-pocketed rivals like DoorDash and Uber Eats.
Freddie
Company Specialist
Insights
Company
Funding (2 rounds)
Sep 2017
$22m
SERIES B
Mar 2015
$13m
SERIES A
Total funding: $35m
Company benefits
- We offer premium health, vision, dental, life and 401(k) options. We go beyond the basics with complimentary meals, commuter benefits, dependent care, and of course - Favor delivery credit and H-E-B discounts
- With a fitness center in the office, we equip you with ways to stay healthy and happy. Any complimentary meals and snacks always feature health options
- Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through beer Fridays, quarterly company-wide events, and regular connection opportunities
- Our HQ, the Eastside Tech Hub, is located in the heart of East Austin and boasts multiple lounge areas, a coffee bar, library, fully stocked kitchen, wellness center with bouldering wall, and more
- We offer unlimited PTO for salary employees and ample vacation time to all team members. We empower you to live your best life and do your best work!
- We encourage personal growth and education through regular Learning Labs taught by internal team members and external facilitators
Company values
- Keep running - We have lofty goals and the only way to achieve them is to hustle through the challenges. Don’t stop ‘til Tokyo!
- Good vibes - We bring our best selves every day. No matter what comes at us, we attack our work with positivity and resilience
- Own your sh*t - Your position here is valuable and you were chosen for a reason. Be purposeful with your actions and hold yourself accountable
- Community first - We’re connected to the people around us. We don’t just run in someone else’s shoes, we also know the path they took and how they got there
Company HQ
Holly, Austin, TX
Articles
Founders
Keith Duncan
(CEO, not founder)Began working at the company as SVP of Sales & Business Development and was promoted to CRO within 4 years. They then worked as CRO at Orchard before returning to Favor as CEO in 2023.
Salary benchmarks
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