Customer Product Owner, Builder
Productologist
Offers stock options
2-3 days a week in office
No-code AI-powered software development
Job no longer available
No-code AI-powered software development
1001+ employees
Job no longer available
Offers stock options
2-3 days a week in office
1001+ employees
Company mission
To make app building so easy everyone can do it – regardless of their background, tech knowledge or budget.
Role
Who you are
- Familiarity with the software development lifecycle
- A background in product ownership or project management in software development
- Experience managing multiple projects at scale in cross functional teams
- Expert in capturing and communicating high quality requirements to customers and technical teams
- Sound knowledge of UI/UX and ability to convey the user journey via high fidelity designs
- Excellent communication skills to engage with our customers in a professional and respectful manner as the representative of
- Commercially aware and able to support sales in closing customers
- Analytical and problem solving skills
Desirable
- Experience building and launching a mobile app
- Working knowledge of Scrum, Agile and Waterfall Methodologies
What the job involves
- Productologists at Builder.ai play a key role turning our customer’s dream and vision into a software reality
- As part of the Delivery Team, Productologists work as the customer product owner in educating, guiding and advising on the use of our reusable code Blocks to develop the customer’s app whilst providing excellent customer service across the roadmap
- Productologists work closely with our Ninjas (software delivery managers) and Senseis (technical architects) throughout the software development lifecycle to deliver what the customer asked for
- It all begins with our Spec Call
- As a Productologist you’re responsible for leading the Spec Call with our customer, ensuring you’ve translated the customer’s vision into a detailed proposal which we call a Buildcard
- You’ll then scope, plan, implement, and track specific short-term deliverables up to the design phase, including capturing user flows, working with designers and laying out highly detailed product requirements, managing the product roadmap and collaborating with the execution team to ensure the customer’s product is delivered to a world class standard
- Understanding the customer’s goals and advising technical and non-technical stakeholders on how to achieve those goals using our technology
- Being an expert and evangelist for the Builder.ai platform, and in how to deploy our capabilities to maximise customer success
- Collaborating with the Customer, Sales Team, Design and Execution Team to create the product roadmap and set release scope & objectives
- Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product
- Clarifying, identifying, and tracking requirements and issues, removing barriers, and escalating project issues where required
- Helping to drive and contribute towards continuous improvement across the Delivery Organisation
Salary benchmarks
Otta's take
Sam Franklin
CEO of Otta
Dramatic shifts over the last few years have forced businesses to reimagine their engagement practices, obliging many to increase or add an online presence. With little expertise or budget, a market blossomed for low-budget and low-code software solutions for businesses of all scales, and Builder, founded in 2012, was quick to capitalize on this.
Its headless CMS platform enables users to drag-and-drop to build highly customized low-code software-like apps in as little as a day, then helps users scale and maintain their product. Tapping into this non-expert market with a uniquely easy interface no doubt helped Builder’s user base grow nearly 3x, adding customers like NBC and the BBC to its roster.
With low code development platforms expected to account for 65% of application development by 2030, and become in itself a nearly $200 billion market, a service providing unrivaled ease of use is likely to win big with customers in need of low-complexity software.
Insights
Company
Funding (last 2 of 4 rounds)
May 2023
$250m
SERIES D
Mar 2022
$100m
SERIES C
Total funding: $445m
Company benefits
- Hybrid working model
- Family friendly policies
- Private healthcare
- Stock options
- Variable pay schemes
- Generous paid annual leave
- Family Days - 2 additional days off
- Time off between Christmas and New Year
- Learning and development budget
- Regular team, office, and company-wide celebrations
Company values
- Heart: In everything you do, show compassion, belief and empathy
- Entrepreneurial: Spend money like it’s yours, take risks when your gut tells you
- Accountability: Be responsible for the decisions you make
- Respect: There needs to be respect in the good times and the bad
- Trust: At our heart: always act to build trust, never compromise it
- Transparency: Always be honest, no matter what the situation
Company HQ
Paddington, London, UK
Founders
Sachin Dev Duggal
(Co-Founder)After graduating from Imperial College London and MIT, they worked as an Advisor and Consultant at Deutsche Bank AG. Before co-founding Bulder.ai, they founded Nivio, which hosted virtual desktops and co-founded Shoto, which collates photographs for friends.
Saurabh Dhoot
(Co-Founder)Also graduating from Imperial College London, they co-founded FC Goa, a professional football franchise in India, and founded Videcon D2H Ltd, a direct broadcasting satellite service, before co-founding Builder.ai.
Diversity & Inclusion at Builder
Sara Alioglu (Senior Manager - Employee Experience)
- We are rolling out a growing list of DE&I initiatives, coaching and an L&D programme to ensure all Builders not only experience diversity, equity and inclusion for themselves, but understand it for one another and our customers
- Reviewing and updating all global policy and employee handbooks to ensure Builder is fair for all
- A global compensation benefits analysis and uplift programme is underway to drive pay parity and ensure all our global locations receive benefits that support, protect, and empower our people
- Building employee-driven focus groups and forums for protected and under-represented groups across the organisation
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