Senior Software Engineer, Aircall

• You are passionate about improving engineering efficiency and developer experience
• You have a strong background in software development and automation
• You thrive in an ever-evolving and competitive landscape
• You constantly strive for improvement and see challenges as opportunities for growth
• You have prior experience with CI/CD pipelines and development workflows
• You are autonomous and highly organized
• You have strong troubleshooting skills and can plan and execute improvements effectively
• You are resourceful and familiar with various development tools and standards
• You have proficiency in English
• 4+ years of experience in software engineering, DevOps, or a related field
• Experience with automation tools and frameworks
• Familiarity with coding languages and tools such as Python, Typescript, JavaScript and Git
• Experience with tools such as Jenkins, GitLab CI, CircleCI, or similar
• Familiarity with Jira, Confluence, and other collaboration tools
• AWS experience is a plus

• As an Engineer in Engineering Productivity, you will be responsible for designing, implementing, and maintaining tools and frameworks that enhance the productivity of the engineering team
• You will work closely with engineers across multiple teams to ensure smooth development workflows, reduce friction in the software development lifecycle, and promote best practices
• Develop, implement, and maintain tools to enhance developer productivity and efficiency
• Streamline CI/CD pipelines to ensure fast, reliable, safe and automated deployments
• Identify bottlenecks in the development process and propose solutions to mitigate them
• Collaborate with development teams to integrate productivity tools into their workflows
• Monitor and optimize build and test performance
• Ensure accurate tracking and reporting of engineering productivity metrics
• Promote best practices for code quality, testing, and automation within the engineering team
• Participate in the design and implementation of scalable development environments
• Contribute to continuous process and organizational improvements
• Attend and participate in team rituals

• Food Allowance
• Snacks & Drinks
• Medical Insurance
• Flexible remote policy
• Retirement Savings Plan
• Outings & Events
• Fitness Fund
• Commuter Benefits
• Referral Bonus

Total funding: $225.6m

Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.