Director of Global Operations, Electronic Arts
Franchise
CA$151.8-208.9k
More information about location
Video game company
Be an early applicant
Video game company
1001+ employees
Be an early applicant
CA$151.8-208.9k
More information about location
1001+ employees
Company mission
To inspire the world to play, by creating games and experiences for the global player community that are a reflection of our diverse world.
Role
Who you are
- 10+ years of experience in a Commercial, Publishing, Product or Operations Management function
- Experience managing a product’s lifecycle with an understanding of the product development, go-to-market strategies & operational implementation - including the initiation, pre-launch, launch, post-launch services & end of life stages
- Experience working on a global product launch, switching from high-level company-wide strategy to detailed discussions
- Background working within the complexity of a full product lifecycle with multiple business models
- Team or department leader with experience directing multiple projects
- Effective at recognizing and acting on opportunities & making decisions with limited information
- A willingness to jump into the unknown and solve new problems; and think creatively to resolve challenges
- Penchant to learn, apply new concepts and desire to improve
What the job involves
- As part of the Global Commercial Operations Portfolio team, this exciting and forefront role is the Operations franchise leader for a portfolio of EA SPORTS & other Franchises (Football Club, NHL, UFC & more) business responsible for supporting our Studio, Global Publishing, Brand Marketing and Corporate Partners by providing operational inputs, guidance, scenario planning and expertise to ensure Franchise Atomic and related teams strategies and plans are supportable and executable
- This includes building the Franchise Operations Plan requirements, partnering with the Global Operations Readiness, Planning, Technical & Execution teams to ensure the plan is aligned and implemented
- You will also be a relationship manager - building deep connections across Studio, Publishing and Operations partners to support the success of your Franchise Portfolio by bringing valuable inputs and operational expertise. You will be hands-on, spanning strategy to detail, and manage across all levels of our organization
- Operational lead for a defined EA SPORTS and other Franchise portfolio with the Studio, Publishing, Brand Marketing, Corporate and other relevant groups
- Support the development and operationalization the Commercial Franchise Strategy
- Provide operational inputs, guidance, scenario planning and expertise
- Confirm Franchise strategies and plans are supportable and executable
- In Partnership with Global Operations, develop, maintain & ensure successful execution of the Franchise Operations Plan
- Incorporate all Franchise operational requirements
- Include market and partner requirements
- Communicate in a timely, accurate & comprehensive manner - to Global Operations’ groups, publishing, account management partners and other teams
- Ensure new/complex elements are understood and executable
- Develop collaborative relationships between Global Operations and our partners
- Contribute to the development of Global Operations processes & playbooks
- Contribute to the Franchise operational success measurements; represent with partners for mutual success and continuous improvement
- Recognize and sponsor operational opportunities to increase efficiencies, implement tools and guide the team's executional capabilities
- Successful Launches/content releases of assigned Franchises
- Franchise Operations Plan - in Partnership with Global Operations functions
- Identify Product, Commercial & Brand Strategies
- Define Operational strategies & Franchise priorities
- Document Contractual Requirements & Commercial Commitments
- Develop Edition/Content Plan with Executional Requirements
- Inform on Platform Configuration Plan (in collaboration with Technical Account Manager)
- Franchise Specific Operational Success Measurements - Define & Represent to partners
- EA Portfolio Plan - Contribute to & co-present with Portfolio Ops Leadership
- Development Framework Milestones - Integrate important Operational requirements
- Operational Playbooks
- Operational Process Documentation
- Studio Development and Operations, Global Operations, Commercial Franchise Mgt, Commercial Partners, Commercial Planning, Business Development, Corporate Compliance Teams (Finance, Legal, Tax)
Our take
EA is a leading global game company, responsible for developing and publishing some of the biggest games of the last 20 years. Its publishing successes include giants like The Sims, Battlefield, and Mass Effect, while EA's titles, such as Fifa, Madden, and NBA Live, have also seen market-leading success.
A series of acquisitions in 2021 marked EA's push into mobile gaming, which has become the driving force behind the rapid growth of the global video gaming market, and has remained a clear focus for the company, despite the cancellation of its popular Apex Legends Mobile game. The company also expressed interest in NFTs and "play-to-earn" games, going so far as to label them "the future of the industry", but has since taken steps to distance itself from the idea, as it proved unpopular with gamers.
This combined model of publishing and development has allowed EA to put its name to a huge range of products, making the brand iconic in the gaming world. It has formed major partnerships with the likes of Disney, giving it full control of creating in-demand games, such as within the Star Wars franchise. In the upcoming years, the company plans to focus on games-as-a-service, as it embraces the evolution of the gaming world.
Steph
Company Specialist
Insights
Company
Funding (2 rounds)
Dec 1982
$2m
SERIES A
May 1982
$0.2m
SEED
Total funding: $2.2m
Company values
- Creativity: Striving to bring imagination, orginal ideals, and excitement to everything we do
- Pioneering: Acting with the curiosity and courage that it takes to experiment, innovate, and lead
- Passion: We are at our best when we pursue what we love, and have fun doing it
- Determination: Bringing focus, drive, and conviction to our actions. Thriving on the journey, and being mortivated to achieve excellence
- Learning: Listening, having humility, being open to new ways of thinking, and looking with a lens of inclusion. Challenging ourselves to grow and change as a company
- Teamwork: Committed to each other, and to the accountability and integrity tit takes to be a successful diverse team
Company HQ
Redwood Shores, Redwood City, CA
Articles
Leadership
Andrew Wilson
(CEO, not founder)Joined EA as Vice President and Executive Producer in 2000, and held various senior roles before being promoted to CEO.
Salary benchmarks
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Diversity, Equity & Inclusion at Electronic Arts
- Our intentional efforts to embed principles of diversity, equity and inclusion in our people practices have generated results across our teams.
- We have made progress in company-wide representation of women and underrepresented minorities.
- We have achieved a 46 percentage point increase in underrepresented talent in executive roles (VP+) over the last two fiscal years.
- We have hired underrepresented talent above our representation rates for the fourth consecutive year.
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