Senior Product Operations Manager, Multiverse
£85-96k
Plus 15% bonus and equity
More information about location
1-5 days a week in office
Providing equitable access to economic opportunity for everyone.
Open for applications
Providing equitable access to economic opportunity for everyone.
501-1000 employees
Open for applications
£85-96k
Plus 15% bonus and equity
More information about location
1-5 days a week in office
501-1000 employees
Company mission
Multiverse's goal is to break the expensive barrier between education and employment that is holding back companies and people.
Role
Who you are
- You have deep operational expertise
- You have experience creating systems built for scale and seek to build for efficiency
- You can think in systems and gravitate towards building things that run on their own leveraging technology where appropriate
- You have experience leading and managing multiple projects in a fast-paced and rapidly changing organisation, and you’re comfortable with both strategy and execution
- You are a proactive, effective communicator and you can quickly establish credibility with senior stakeholders to move initiatives forward
- "Connecting the dots" and connecting people come naturally to you; you’re skilled at synthesising information and varying stakeholder viewpoints to identify a path forward
- You align closely with our values and can share examples of how you have demonstrated them
What the job involves
- The Product Operations Role at Multiverse, works across our tech org (product, engineering, data, design and UX) and other teams across the business
- They solve operational challenges and then execute those solutions
- They play a crucial role in establishing best practices in tech and improving organisational efficiencies, taking charge of managing initiatives that aim to drive team productivity
- Drive product excellence by working closely with to codify best practices and develop playbooks to operationalise these practices
- Mapping & cultivating the best case practices in product teams, and scaling them across the organisation
- Define and support with product governance and decision-making across the organisation
- Eliminate the friction in rollouts & experiments, across internal & external stakeholders. Ensuring things are being shipped the right way, maximising the outcome
- Being the go-to product person for the rest of the organisation, scaling the product knowledge across departments
- Implement cross-functional feedback loops and support with prioritisation to inform our product roadmap
- Help to manage the teams roadmaps and resource planning. Running the operational drumbeat to ensure we’re delivering against our priorities and connect the dots across teams to ensure we’re operating efficiently
- Help to manage centralised resources and tech communication channels to share product changes with key stakeholders in the organisation (Sales, Delivery, etc)
- Problem solve and lead special initiatives by acting upon data and insights
- Assist to define & scale Product Ops function
Salary benchmarks
Otta's take
Xav Kearney
CTO of Otta
In today's tech-driven workplace, skills like digital marketing, software engineering, product design, and data analysis are pivotal. Traditional pathways to acquiring these skills are evolving, with coding schools like Makers Academy challenging the necessity of a formal Computer Science degree.
Recognizing the need for inclusive pathways, apprenticeships have gained prominence, spurred by government mandates like the 2016 levy. Multiverse (formerly WhiteHat) exemplifies this shift, offering opportunities for all to reskill and thrive in the tech industry.
Embracing a mission of accessibility and innovation, Multiverse's recent strategic moves, including acquiring Californian AI firm, Searchlight and attracting top-tier talent, underscores its commitment to excellence. Partnering with industry giants like Google and Facebook, Multiverse is driving transformative change, democratizing access to tech education.
Insights
Many candidates hear
back within 2 weeks
58% female employees
96% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Equity - every Multiverse has ownership in the business through equity options
- Quarterly M-Powered Days to refresh and recharge
- End of Year Company Shut Down
- 27 days holiday, plus 1 life event day and 2 volunteer days
- Hybrid & remote working - weekly or monthly visits to the London Office
- Team fun - weekly socials and regular offsite events
- A focus on wellbeing with access to Spill therapy support, an Employee Assistance Programme and an internal Wellbeing working group.
- We've got your health covered with private health insurance with Bupa, a medical cash back scheme with Medicash and Life Insurance with YuLife.
- Dependency leave, enhanced Maternity & Secondary Parental Leave
Company values
- We believe in equality of opportunity
- We treat others as we want to be treated
- We adopt an owner mentality
- Development is at our core
- We make decisions based on facts and logic
- We don’t take ourselves too seriously
Company HQ
Paddington, London, UK
Articles
Founders
Euan Blair
(CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa is VP of Go-To-Market, UK&I. She joined Multiverse as an Account Executive in the Go To Market Team and was promoted to Regional Director within 7 months, then progressed to Area Vice President.
Diversity & Inclusion at Multiverse
Siobhan Randell (Director of Diversity, Equity and Inclusion)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
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