Sales Development Manager, PagerDuty

$83-127k

Senior level
San Francisco Bay Area
PagerDuty

Digital operations management platform

Job no longer available

PagerDuty

Digital operations management platform

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Job no longer available

$83-127k

Senior level
San Francisco Bay Area

1001+ employees

B2BEnterpriseInternal toolsSaaSDevOpsCloud Computing

Company mission

To revolutionize operations and build customer trust by anticipating the unexpected in an unpredictable world.

Role

Who you are

  • Are you a talented Business Development Manager who can build and lead a winning team?
  • This role is meant for someone that has an appetite for thinking outside of the box and devising new and progressive strategies to support this critical function of our business
  • 2+ years of experience in sales management or sales development management, with an evident record of over achievement on quota expectations
  • Prior closing-role experience in cloud software/services sales
  • Track record of sales success in a similar enterprise software application environment
  • Confirmed experience successfully leading people to achieve performance goals

Desirable

  • Exceptional communication, social and time management skills
  • Excellent presentation and listening skills
  • Ability to thrive in a very dynamic environment
  • Ability to hire, train and motivate new sales representatives
  • Related Bachelor's degree

What the job involves

  • Improve pipeline generation with an emphasis on quality measures rather than quantity and includes lead qualification and generating new business from new logo accounts
  • PagerDuty's Business Development Representatives (BDR) are responsible for developing and qualifying revenue opportunities within the Enterprise segment of our business
  • Their goal is to generate new business opportunities which fuel the Enterprise pipeline by conducting strategic research, educating potential buyers and facilitating the buyer journey using all forms of communication
  • As the Manager, you will play a key role by leading/managing/inspiring our highly motivated team
  • Hire, Train, and coach the PagerDuty Business Development Team
  • Hold the team accountable to qualitative measures of success
  • Develop Reps into sales-ready BDRs for future Account Executive positions
  • Conduct Reporting on sales activity and forecast to sales management
  • Motivate the team to exceed objectives through mentoring, showing results, and creative incentives
  • Identify and make recommendations for improvement in the areas of process, efficiency, and productivity

Our take

PagerDuty helps businesses monitor their tech stacks, manage incidents and alert engineers when things go wrong. Serving more than 10,500 enterprises including customers like GE, Capital One, IBM and Spotify, the company has become a key player in the space.

While it’s best known for its alerting capabilities, PagerDuty has expanded well beyond that over the years, though it’s still a core part of its service. For example, the company released AIOps services that aim to help businesses reduce the amount of noisy and unnecessary alerts. All-in-all, PagerDuty has become an essential product for DevOps teams, which has greatly contributed to its success.

In 2022, the company was recognized in the Regional and Global AWS Partner Awards as playing a key role in driving innovation and building solutions for the space. Off the back of post-IPO funding, it has continued to release new features and update its core products, towards proving cutting-edge services into the future.

Steph headshot

Steph

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

39% female employees

7% employee growth in 12 months

Company

Funding (last 2 of 5 rounds)

Sep 2018

$90m

SERIES D

Apr 2017

$43.8m

SERIES C

Total funding: $173.6m

Company benefits

  • 20 hours per year of paid volunteer time
  • Health insurance
  • Wellness Days and mid-year Wellness Week: extra time off for whole company to unplug and recharge at the same time
  • Generous paid parental leave and return to work policy to help with transition back
  • Generous paid time off
  • Hands-on career and leadership development programs
  • Flexible workplace/WFH

Company values

  • Champion the customer - We put users first, make it easy, and build great products.
  • Run together - We create belonging, deepen bonds, and team up.
  • Ack and own - We see opportunities, make it yours, and do right.
  • Take the lead - We disrupt more, improve everywhere, and learn forever.
  • Bring your self - We earn trust, are present, and have heart.

Company HQ

SoMa, San Francisco, CA

Leadership

Alex Solomon

(GM (Platform))

Previously an Engineer at Amazon. Was also CEO at PagerDuty for 10 years


People progressing

Joined as a Business Development Representative. Promoted to Inside Sales Representative after 1 year and is currently an Enterprise Account Executive

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