Senior Sales Engineer, Sift
$164.2-222.2k
Fraud prevention
Job no longer available
Fraud prevention
201-500 employees
Job no longer available
$164.2-222.2k
201-500 employees
Company mission
Sift's mission is to help everyone trust the internet.
Role
Who you are
- A drive and passion for technical sales and working with customers; ideally you are ambitious, self-motivated, and have experience with SaaS-based analytics or data management platforms
- 8+ years experience working as a Sales Engineer in a technical sales cycle
- A strong technical background; preferred in fields such as: Computer Science, Engineering, Mathematics, Physics, or similar field
- Outstanding customer-facing communication skills, including the ability to communicate complex technical and business concepts to both developers and non-developers
- A strong work ethic and commitment to excellence. Being creative, collaborative, goal-oriented, thoughtful, and resourceful
- A bias for action. Demonstrated ability to continuously learn, work independently, and make decisions with minimal supervision
- Ability to work effectively in teams of technical and non-technical individuals across multiple concurrent projects
- Proficiency with programming languages such as Python, Java, Ruby, or similar languages, and familiarity with API-based SaaS products
- Experience with web servers and common databases used in today’s application architectures. Able to read and write SQL
- A desire to learn about ML fundamentals and stay on top of the latest trends in applied AI
Desirable
- Experience in Payment and/or Fraud space
What the job involves
- Sift is looking for an experienced, results-oriented Sales Engineer to join our growing presales team and enterprise segment to iterate on our go-to-market strategy from a technical lens
- In this role, you will support and work closely with our team of Enterprise Account Executives who drive distribution of our industry-leading fraud solution to the largest and fastest-growing businesses in the world while bringing a cross-functional B2B sales approach that focuses on demonstrating value to business/technical buyers, all the way up to C-Suite
- The Sales Engineering team is composed of creative, technical problem solvers
- Sales Engineers are subject matter experts who have deep mastery of the Sift product suite and underlying machine learning technology representing the voice of the customer, both internally and externally
- We deliver immediate impact for prospects, while paving the way for future customers by working closely with product managers to stay ahead of the market and move toward emerging digital fraud trends
- Evangelize the Sift platform: Build trust with a prospect’s technical teams, by thoroughly demonstrating how the Sift technology works and provides value
- Simplify complex businesses: Work with Sift’s largest prospects to identify critical problems and unlock opportunities through bespoke product integrations
- Enable the organization: Develop internal knowledge, tooling, and process to eliminate friction and standardize Sift’s go-to-market strategy, making our sales cycle more efficient
- Influence the product road map: Analyze market feedback from enterprise prospects to lead Sift towards product-market-fit, informing where functionality and partnerships should be developed
Otta's take
Xav Kearney
CTO of Otta
eCommerce sales are growing, unfortunately for online retailers, so too is payment fraud. In a landscape where 84% of first-time shoppers with smaller merchants are concerned about data security, retailers have to find ways to earn trust.
Sift is one company that sets out to prevent digital fraud by verifying customer identities and payment methods, giving its clients, who include Twitter, McDonalds Harry’s, DoorDash, and Poshmark, the ability to confidently gain trust from their own customers.
Worldwide, sift serves tens of thousands of websites and apps and analyses over 70B account sign ups and purchases each month. Building on its growth and successful fundraising efforts, Sift acquired longtime partner Chargeback, a leader in real-time dispute management for merchants and passwordless authentication company Keyless. These acquisitions allow Sift to offer its customers a more complete solution moving forward.
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2021
$50m
SERIES E
Mar 2018
$53m
SERIES D
Total funding: $156.6m
Company benefits
- Competitive total compensation package
- 401k plan
- Medical, dental and vision coverage
- Wellness reimbursement
- Education reimbursement
- Flexible time off
Company values
- Start with the customer - The customer is always top of mind. We strive to prioritize our audience’s needs, not our personal agenda
- Courage over comfort - We value vulnerability, invite candid feedback, and believe true growth happens when we leave our comfort zone
- Get Sift done - We value progress over perfection, always acting with urgency and grit—because we believe that passion and perseverance are the answer to adversity
- Ever better - We are continuously improving - our technology, our customer service, ourselves. We view mistakes as opportunities to be ever better
- Win as one team - We’re running toward the finish line, together. The sum is greater than the whole of its parts
Company HQ
Financial District, San Francisco, CA
Founders
Jason Tan
(Executive Chairman)Having studied at the University of Washington, Jason spent almost 3 years as a Zillow Software Design Engineer, before joining Optify and working as CTO of BuzzLabs for a year. They founded Sift in June 2011, serving initially as CEO and since January 2021 as Executive Chairman.
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