Senior Product Manager, Sky
Payments and Fraud
Office located in Osterley, London
Broadband and telecommunications company
Job no longer available
Broadband and telecommunications company
1001+ employees
Job no longer available
Office located in Osterley, London
1001+ employees
Company mission
To connect people with the very best entertainment, sports, news, arts and local, original content.
Role
Who you are
- You are an experienced product owner with a proven track-record of end-to-end ownership and delivery of platform level products — in particular, deep understanding of payments and fraud capabilities within a commerce domain
- Minimum 5 years owning product roadmap with a focus on strategizing, testing, developing, delivering, and scaling, preferably in streaming or media
- Minimum 3 years strategizing platform level products for an e-commerce business, preferably focused on subscription and offer capabilities
- Exemplary understanding of systems design, technical architecture and scalable product development
- Close familiarity with common project management tools such as Jira, Confluence, Airtable and Slack
- You are a strong communicator, able to articulate your point-of-view, engage in fact-based discourse, collaborate, compromise, and bridge gaps across teams and stakeholders at every level
- You have the technical acumen to recommend and execute high calibre products but the humility and partnership orientation to collaborate closely with engineering leaders to define solutions
- Proven experience developing subscription and offer management capabilities
- You have relentlessly high standards and deep operational knowledge and expertise in every aspect of digital product development
- You use tools, technologies, established best practices, and your own experience-based methods
What the job involves
- As Senior Product Manager, Payments and Fraud product development on our Commerce team, the role holder will conceive, define, design, develop, test, and launch highly effective enterprise level back-end payments and fraud capabilities at a global scale
- Develop and own high-value strategies focused on for payments and fraud within the commerce back-end, aligning objectives with broader business goals and user needs
- Advocate for user centric design and ensure that payments and fraud capabilities align with expectations and needs of the business and the customer
- Define requirements that meet industry best practices and standards for payments and fraud
- Use qualitative and quantitative data to define requirements
- Present vision, strategy, work product, insights, and KPIs to stakeholders at every level of the organization. Collaborate with other product owners and engineers to successfully deliver products to market
- Continuously optimize and enhance existing features based upon feedback and performance metrics
- Balance inputs from business, research, technology, and external teams. Create a network of cross-functional partners. Build rapport and earn trust
- Define and evangelize best practices. Collaborate on the planning and building of scalable and extensible tools and resources
- Develop a roadmap of impact-generating functionality, and optimizations that prioritize value, business growth, and strategic opportunities
- Consider diverse market dynamics and behaviours to craft a comprehensive plan
- Be an expert in industry best practice, competitive landscape and emerging technologies
- Maintain a deep understanding of vendor partner partner and offer capabilities. Ground strategies and implementation plans in that understanding
- Participate in the evaluation of processing partners and work to integrate with payment processing and fraud management partners into broader payments ecosystem
- Participate in buy vs. build analyses for payment processing capabilities. Consider balance of outcome and cost in all recommendations
- Partner with other product team members, operations and engineering teams to drive partner roadmap improvements
- Ensure necessary reporting and analytics data can be effectively syndicated to dependent product, financial and stakeholder teams
- Author and maintain product documents and implement training programs to enable operations team members to maintain in market payment and fraud capabilities
Salary benchmarks
Our take
Sky formed through the merger of Sky Television and British Satellite Broadcasting in 1990, making it the UK's largest pay-TV company. After the acquisition of Sky Italia and Sky Deutschland in 2014, Sky Group was formed, transforming the UK company into Europe's leading entertainment and media group.
With the recent success of their original content, Sky doubled their investment into this space by 2024 with a brand new movie and TV studio being built. This is expected to create an additional £3 billion of production investment in UK creative sector in the first five years alone.
Sky's streaming service, Now TV, was launched in 2012 to compete with the rising tide of Netflix and, more recently, with Amazon's Prime Video. With pay-TV subscriptions dropping and the video streaming industry expected to grow by a further 20% by 2027, Sky has remained competitive by offering a range of deals, partnering with Netflix, and developing its own TV - Sky Glass, as it aims to keep up with consumer trends.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
6% employee growth in 12 months
Company
Company benefits
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Work from home opportunities
Company values
- Forward-Looking & Restless - We believe in building a better tomorrow
- Creative & Action-Orientated - We believe in new ideas and making them happen
- Customer-Led & Simplifying - We believe in making things better and simpler for our customers
- Collaborative & Inclusive - We believe we are better when we all work together
- Fair & Responsible - We believe in doing the right thing
Company HQ
Isleworth, UK
Articles
Leadership
Dana Strong
(CEO, not founder)Previously, President of Consumer Services at Comcast Cable and held various roles at Liberty Global. Became CEO of Sky in 2021.
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