Product Manager, Percona

Global Services

Salary not provided
MongoDB
MySQL
Senior level
Remote in EU, UK
Percona

Scaling, security, and management for OS databases

Job no longer available

Percona

Scaling, security, and management for OS databases

201-500 employees

B2BEnterpriseBig dataConsultingCyber Security

Job no longer available

Salary not provided
MongoDB
MySQL
Senior level
Remote in EU, UK

201-500 employees

B2BEnterpriseBig dataConsultingCyber Security

Company mission

To help users get the most out of open source technology, without inflated fees or lock-ins.

Role

Who you are

  • At least 5 years of Product Management experience, preferably in service offerings within a software ecosystem
  • Experience with open-source software, services, and communities
  • Demonstrated ability to communicate with both internal team members and external customers effectively
  • Utilized metrics and data to make informed decisions and generate actionable insights
  • Experience working with a geographically distributed remote team
  • Active listener with the ability to ask meaningful questions at the right time
  • Exceptional relationship builder, viewing customers as equals in the journey
  • A passionate and natural teacher who enjoys educating their team, company, and customers
  • Independent with the ability to work with minimal direction
  • Clear and concise communicator in every situation
  • Strong work ethic with an entrepreneurial approach

What the job involves

  • As our Global Services Product Manager, you'll be the architect of our services strategy, crafting experiences that meet and exceed our customers' wildest expectations
  • Join us in redefining the database landscape with innovation and disruption, all while having a blast doing it
  • Contribute to the definition of the Global Services product vision and strategy
  • Conduct thorough market research and customer analysis
  • Define and own Percona’s Services portfolio roadmap
  • Identify customer needs and opportunities
  • Design new Services products and features, and enhance existing Services products
  • Ensure the successful launch of new Services products
  • Own the implementation of new product launch (education, pricing/SKU updates, etc)
  • Be accountable for the growth and adoption of Services products
  • Own the complete Services product lifecycle from incubation to sunsetting
  • Develop and maintain relationships with strategic customer contacts
  • Act as a sales support resource and evangelist for opportunities related to Services products
  • Work with Product and Engineering teams to integrate the services and software customer experience
  • Analyze product performance including revenue, adoption and customer satisfaction

Otta's take

Sam Franklin headshot

Sam Franklin

CEO of Otta

Open-source technology brings with it a range of benefits, from agility to cost-effectiveness, making it a prime target for businesses adding to their tech roster. However, they may find themselves forced into software, contracts or processes they neither need or want, in order to gain access to those that they do. Percona provides unbiased, open-source database expertise, giving anyone, anywhere access to the tools necessary to turn their ideas into a viable business.

Percona was founded in 2006 to support consumers and users in the open-source community. It is now a leader in providing enterprise-class support, services and software for open-source databases, both in on-premises and cloud environments. The company accommodates growth and development by deploying agile solutions to keep its clients moving at the pace of their customers’ needs. Clients pay for the advice and expertise provided, rather than for the company to unlock critical software features.

Percona employs a global network of experts, and boasts both an impressive customer list with high renewal rates. The company continues to update and add to its product offerings as well as remaining committed to keeping its software free to download.

Insights

Few candidates hear
back within 2 weeks

-3% employee growth in 12 months

Company

Funding (1 round)

Jan 2008

$1m

GRANT

Total funding: $1m

Company benefits

  • Interaction with a global, multinational team.
  • Work from the home location of your choice, interacting daily through corporate chat services and email, with team and department meetings scheduled throughout the year in fun locations around the globe.
  • The hardware and software you need to be successful in your home office, as well as travel expenses, educational opportunities, and more.
  • Take part in the community through our Data Performance Blog, or by attending or speaking at our open source conference, Percona Live, as well as other conferences and tradeshows throughout the year.
  • Opportunities to meet industry experts, authors, and speakers as you share knowledge and network with the community.
  • Flexible hours, providing you time to spend with your family, volunteer, work out, or take time for external hobbies.
  • A generous paid-time-off package. We care about the work you produce, not just the location or time zone you work in.
  • A robust employee training program, to support and encourage personal and professional development. Through internal training programs, external opportunities, and job growth options, we want employees to grow their careers.

Company HQ

Bull Durham, Durham, NC

Founders

Peter Zaitsev

(Co-founder)

Former CEO of the company. Co-founder and Member of the Board at Altinity and at FerretDB. Co-founder and Chair of the Board at Ivinco. Founded two other companies.

Vadim Tkachenko

(Co-founder & CTO)

Board Member at Altinity. Former Performance Engineer at MySQL AB. Prevously owned StealthWeb.

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