Senior Analyst, Salesforce

Sales Strategy & Operations

Salary not provided
SQL
Python
Tableau
R
Senior level
Dublin
Salesforce

World's leading CRM provider

Open for applications

Salesforce

World's leading CRM provider

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Open for applications

Salary not provided
SQL
Python
Tableau
R
Senior level
Dublin

1001+ employees

B2BArtificial IntelligenceEnterpriseInternal toolsLead generationAnalyticsCloud ComputingSales

Company mission

To empower companies to connect with their customers in a whole new way.

Role

Who you are

  • We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively
  • Some professional experience, ideally in consulting or sales strategy/business operations roles
  • Experience with quantitative analysis and financial modeling
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Desirable

  • Ability to translate complex information into easily consumable insights
  • Self-starter and high degree of motivation to go above and beyond the task at hand
  • Excellent communications and presentation skills
  • Experience with R, Python, SQL, Tableau (or similar analytical packages) a plus

What the job involves

  • The Slack Sales Strategy and Operations team partners directly with the Sales leadership team as a trusted advisor, focused on strategic planning, sales optimization and business operational support
  • You will collaborate with many cross-functional teams such as finance, employee success, marketing, operations, and others
  • This is a high-impact role, with constantly evolving priorities and demands
  • You will think strategically, arrive at a focused execution plan, and lead the plan to fruition
  • Example of projects can range from the very strategic to the very operational and focus on some of the many areas, such as Go-To-Market planning, Salesforce product playbook, territory alignment, data quality, business planning, market segmentation, sales pipeline, and business performance review
  • Orchestrate the design and implementation of all aspects of the Go-To-Market plan under the annual sales strategy planning cycle. This includes account segmentation, resource allocation, territory assignment, compensation, quota setting, etc
  • Define key performance metrics and targets, build reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to sales leadership
  • Perform ad-hoc analyses across multiple data sets and tools (examples of analyses include customer segmentation, sales participation, propensity to buy, white space, etc.)
  • Drive forecast management excellence to ensure sustained, predictable growth across all business units, coordinate weekly forecast calls to track status of sales pursuits
  • Create executive-level presentations for both local and global leadership reviews; organize quarterly business reviews
  • Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes

Otta's take

Xav Kearney headshot

Xav Kearney

CTO of Otta

Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.

By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.

Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.

Insights

Top investors

Some candidates hear
back within 2 weeks

-8% employee growth in 12 months

Company

Funding (last 2 of 4 rounds)

Jun 2001

$46.9m

SERIES D

Nov 1999

$13.2m

SERIES C

Total funding: $64.5m

Company values

  • Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
  • Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
  • Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
  • Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
  • Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero

Company HQ

Financial District, San Francisco, CA

Founders

Marc Benioff

(Chair & CEO)

Previously Senior Vice President at Oracle Corporation for 13 years.

Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.


People progressing

Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

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Diversity & Inclusion at Salesforce

  • Our goals:
  • 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
  • Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
  • 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
  • We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups

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