Senior Applied Artificial Intelligence Developer, RouteThis

• Practical experience solving user or customer problems by incorporating AI capabilities into solutions in a business context
• Experience testing and tuning models and prompts to optimize results
• Experience in optimizing AI workflows for different factors including cost or performance optimization
• Experience researching AI and ML solutions and how to tailor them for different customer needs (interaction with RAG and multi-modal solutions as examples)
• Ability to understand and break down complex problems into manageable pieces that a team can deliver together
• Experience with CI/CD pipelines
• Experience with rapid prototyping for learning and then building for scale
• Experience mentoring less experienced developers especially in AI concepts and technologies
• Effective communicator in both individual and group settings for both technical and non-technical audiences

• We are looking for a Senior Applied AI Developer to contribute to the exploration of appropriate AI-focused solutions and product enhancements
• In this role you will design and build solutions to real world problems and leverage different AI technologies
• Your contributions will significantly extend that competitive advantage by leveraging telemetry data, photo and video data, scalable architecture, and different AI technologies
• We care deeply about delivering value to our customers and solving their pain points
• We’re passionate about technology and getting stuff done fast and are looking for people who share these values and live them every day
• Design, build, and deploy solutions to real-world problems leveraging generative and chain of thought AI, data analytics and RouteThis telemetry, photo and video data sets
• Explore appropriate AI-focused solutions to incorporate into product enhancements
• Participate in architectural and system design discussions with other engineering team members
• Mentor team members less experienced with AI technologies
• Lead by example demonstrating the skills and behaviours needed to succeed as a senior engineering team member
• Collaborate with product managers, customer experience team members, and customers to better understand key problems to be solved

• Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted

• Health & Wellness - From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals
• Everyone is Welcome - We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity
• We're Flexible - You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best
• Work and Play - Work can be fun, and we’ll make sure it is! From monthly social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis

Total funding: $21.8m

Seamless connectivity is the backbone of successful ISPs, Smart Home, and IoT companies, but this is difficult with so many devices and customers. Whilst good customer service and infrastructural maintenance can help, traditional diagnosis methods often require repetitive trial and error and questioning, ultimately leading to long queues, longer downtime, and lower customer satisfaction.