Staff User Researcher, Robinhood
$187-220k
+ Bonus and equity plan
Commission-free stock trading platform
Open for applications
Commission-free stock trading platform
1001+ employees
Open for applications
$187-220k
+ Bonus and equity plan
1001+ employees
Company mission
To democratize finance for all.
Role
Who you are
- The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future
- You’re invigorated by our mission, values, and drive to change the world
- At least 5 years of qualitative or quantitative research experience; it can either be industry-only, or a combination of industry experience and academic research
- Background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
- Proven record of applying your research skills to build product and business impact
- Strong work ethic, excellent time management and communication skills
- Must have personal or significant work-related experience and knowledge of advanced trading strategies (e.g. day trading), and experience with usability of desktop trading platforms
- Must be skilled at navigating ambiguity through uncharted spaces, especially in 0-to-1 product development
What the job involves
- Research has been central to our product development and business strategy since the very beginning - and our team continues to grow, along with our user base and product
- Working on the research team at Robinhood, you'll help us systematically understand how people interact with financial products and how they think and feel about investing
- Proactively and independently identifying high-impact questions from a product or business perspective
- Answering those questions with a strong command of qualitative and quantitative methods, using the right method at the right time
- Planning and leading research end to end, including strategic, foundational, iterative, and evaluative research
- Representing the voice of the user throughout the whole product development process, working closely with PMs, designers, engineers, and leadership on our newest brokerage offerings
- Clearly communicating your research insights for teams to translate research findings to solid product and business impact
- Contributing to the development of an evidence-driven understanding of Robinhood users and potential users
- Up-leveling other researchers in advanced trading subject matter and acting as a thought partner to research managers and design leads
Our take
For years, traditional brokers ruled the share trading realm, charging hefty fees that locked out everyday investors. Robinhood emerged as a disruptor, offering commission-free trading and opening the door to a new generation. Its innovative model thrives on premium features like increased buying power and extended trading hours, attracting a younger audience drawn to meme stocks like AMC and GameStop.
But Robinhood's not just about quick thrills. The company claims its mission lies in catering to "the unmet needs of the next generation," evidenced by its "Robinhood Retirement" launch, targeting gig-economy workers often excluded from financial planning. This commitment to accessibility aligns with its core values.
However, 2023 brought unexpected turbulence, as Robinhood became entangled in the FTX cryptocurrency exchange bankruptcy scandal when it emerged that the US Department of Justice seized hundreds of millions of dollars of the company's shares tied to FTX founder Bankman-Fried. Despite these challenges, Robinhood successfully bought back the missing stock, and its impact on democratizing finance remains undeniable.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
39% female employees
-23% employee growth in 12 months
Company
Funding (last 2 of 13 rounds)
Feb 2021
$2.4bn
CONVERTIBLE
Jan 2021
$1bn
LATE VC
Total funding: $5.6bn
Company benefits
- Well-being - Premium medical, dental, and vision insurance
- Family & home life - Parental leave, personal prosperity benefits
- Comfort & care - Annual lifestyle stipend
- Office life - Catered meals and fully stocked kitchen, commuter benefits
- Growth - Education and training, community events, career mentorships
Company values
- Safety First: Robinhood is a safety-first company
- Participation is Power: At Robinhood, the rich don’t get a better deal
- Radical Customer Focus: We exist to make our customers happy
- First-Principles Thinking: We make bold bets and challenge the status quo
Company HQ
Downtown Menlo Park, Menlo Park, CA
Articles
Leadership
Vlad Tenev
(Co-Founder)Studied Mathematics at Stanford University, where they met their fellow co-founder. Dropped out of a PhD to start Robinhood.
Baiju B.
(Co-Founder)Studied Mathematics and Physics at Stanford University, where they met their fellow co-founder.
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