Senior Sales Operations Manager, Tipalti

Salary not provided

+ Stock options

Salesforce
Senior and Expert level
Toronto

More information about location

3 days a week in office

Tipalti

Global payments, AP, and procurement automation platform

Open for applications

Tipalti

Global payments, AP, and procurement automation platform

1001+ employees

B2BPaymentsSaaSAccountingAutomationProcurement

Open for applications

Salary not provided

+ Stock options

Salesforce
Senior and Expert level
Toronto

More information about location

3 days a week in office

1001+ employees

B2BPaymentsSaaSAccountingAutomationProcurement

Company mission

To liberate and elevate finance teams so they can make true strategic impact, by automating and optimizing global finance operations while eliminating risk.

Role

Who you are

  • 8 years of related experience with at least 5+ years Sales Operations experience
  • Strong skills in multitasking and prioritizing many simultaneous projects
  • Excellent Salesforce.com reporting and dashboard skills
  • Experience with other Sales-Related tools (prospecting, forecasting, etc.)
  • Extremely detail-oriented and organized
  • Strong planning, organization, and interpersonal skills
  • Strong technical aptitude and understanding of sales process
  • Highly collaborative and talented at working with different groups to streamline and systematize processes using a variety of business systems
  • A quick learner of different sales technologies, and adept at learning how to administer them
  • Experience in a Sales Operations role at a fast growing software company, working on projects to scale sales at the organization
  • Comfortable working with executive management to apply insights for informed decision making

What the job involves

  • Tipalti’s Senior Sales Operations Manager will support our Corporate and Digital Sales teams through analysis and process improvement
  • This role will provide support to our Account Executives through forecast review, sales reporting and analysis, and training
  • New Hire Support: Provide training to new hires on quote creation, performance dashboard updates, and system usage
  • Deal Desk Support: Support the Sales team with deal velocity, CPQ process inquiries, and ensuring accuracy on order forms and opportunity records. Advise on deal structures, discounting guidelines, pricing, and promotions
  • Sales Process Engineering and Documentation: Support team effectiveness through changes in pricing models, CPQ and Salesforce process changes
  • Data Hygiene: Promote data accuracy by detecting and resolving duplicates and performing migrations and adjustments as necessary
  • Sales Analysis: Regularly report and analyze sales metrics to identify trends, drive improvements, and provide actionable recommendations to Sales leadership
  • Ad Hoc Sales Operations Projects: Support Sales Operations and Salesforce Administration with change requests, project execution, reporting, dashboard maintenance, and event planning. Design and manage Salesforce data models (ex: structure for capturing monthly revenue data, automation features to streamline sales reps’ requests for Solution Consultants, etc.)
  • Help Desk Support: Provide front line support to Sales by troubleshooting tech stack issues, logging internal requests, and completing support tickets

Our take

Digital finance innovations across the last decade have dramatically changed how financial operations are conducted, with businesses managing their payables workloads digitally. Despite such innovations, such workflows are still conducted manually, leading to time-consuming, repetitive, and inefficient workflows.

Tipalti provides a global payments, accounts payable, and purchase order automation platform, offering tools for each area to reduce manual workflows and optimize operations. The platform’s functionalities are designed to be flexible for the scaling of growing businesses, helping to optimize financial visibility, efficiency, and control without the need for business infrastructure changes.

Whilst individual platforms exist for global payments, accounts payable, and purchase order management, Tipalti has recognized that businesses do not want to juggle fragmented software solutions inefficiently. The company aims to free up financial departments’ time without compromising their software stack and workflows through its end-to-end payment automation solutions. This pitch appears to be successful, with annual 2022 reports announcing that transactions through Tipalti skyrocketed by 50% that year.

Kirsty headshot

Kirsty

Company Specialist

Insights

Top investors

Some candidates hear
back within 2 weeks

-3% employee growth in 12 months

Company

Funding (last 2 of 8 rounds)

May 2023

$150m

GROWTH EQUITY VC

Dec 2021

$270m

SERIES F

Total funding: $766m

Company benefits

  • A thriving team and business
  • Career-building opportunities
  • Politics-free culture
  • Focused on success
  • Great benefits

Company values

  • Dedication to Customer Success
  • Get Shit Done (GSD)
  • Commitment to Excellence

Company HQ

Town Center, Foster City, CA

Articles

Leadership

General Manager of ECI Telecom from 1998 to 2000. Experience as CEO of Atrica.

Oren Zeev

(Co-founder & Investor)

Experience as Research Staff Member for IBM. Founding Partner of Zeev Ventures since 2007.

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