Total Reward Director, Dojo
2+ days a week in office
We empower businesses to thrive in the experience economy.
Open for applications
We empower businesses to thrive in the experience economy.
1001+ employees
Open for applications
2+ days a week in office
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- Thoughtful and proactive leader: A leadership role model with proven experience developing high performing people/teams who can work autonomously and collaboratively across multiple cultures and countries
- In-depth expertise in core reward processes: Including equity, executive remuneration, salary review, international benchmarks, benefits, and incentive schemes. Experience working with a RemCo would be a massive plus
- Exceptional analytical skills: Ability to draw and communicate insights from data and analysis
- Excellent organisational skill: To deliver highly complex projects in expedited timeframes
- A practical ‘hands on’ approach to reward and happy to roll up your sleeves
- Attention to detail with quick execution: We need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength
- An empathetic, people-first approach
- Exceptional interpersonal communication skills
- Comfort with ambiguity and a fast paced environment - not all of our problems are defined, nor all our processes built out and things change quickly
- Challenge to the status quo - you’re not just happy with average, you want to wow our people so they continue to think it’s a great place to work
What the job involves
- We're looking for a customer obsessed, results driven Director of Total Reward
- Based in our London office, and reporting into the Chief People Officer, you will be a core member of the People Leadership team and wider leadership group across Dojo
- You will be a reward expert, and lead and enable our Payroll, Reward and Benefits
- You will leverage your expertise to craft the vision and strategy for Total Reward as well as oversee payroll, globally
- Provide Strategic Direction: Lead the development of reward, recognition, and benefits strategies to ensure best practices and alignment with Dojo's strategic objectives. Where challenges are identified, develop tailored solutions
- Guidie Critical Decisions: Act as the cornerstone for our C-Suite, supplying them with the crucial data, analytics, and insights necessary to make informed decisions that shape the course of Dojo. This includes managing and developing the Dojo Long Term Incentive Plan for our diverse job families
- Maintain Our Competitive Edge: Keep Dojo ahead of the game by bringing up to date industry knowledge and market trends and applying a strategic and creative lens to attract and retain Dojo-ers and ensure Dojohas a competitive offering for all roles in all markets
- Review and iterate: Ensure Dojo’s reward programme is consistent and fair through multiple initiatives, led by relevant team members. These include regular pay benchmarking reviewing and updating our benefits package and actively collecting and reviewing employee feedback
- Educate our People: Develop and deliver effective program education/communication to increase understanding, promote programs and shape employee engagement and understanding of their reward and how to speak to reward
- Engage our stakeholders: Collaborate closely with relevant stakeholders to translate program concepts into implementation
- Keep Dojo Compliant: Ensure compliance with our new markets (Ireland, Spain, Italy and France) local regulatory requirements
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Their customer first strategy has made them a market leader, meaning they are handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and they have opened offices throughout the UK. The company has become profitable, and in the year ahead are looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo have not only established a foothold but have managed to grow their small business clientele over the years. They have set themselves apart with their customer-first approach, building their product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist
Insights
Some candidates hear
back within 2 weeks
41% female employees
21% employee growth in 12 months
Company
Employee endorsements
Supportive management
"Management goes to great lengths to make sure we have what we need to succeed - training, projects which support personal growth, informal sessions,..."
Company benefits
- Private medical, dental, and life assurance
- 6 months paid maternity leave and 10 weeks paid paternity (baby bonding) leave
- Employee assistance programme, mental health champions, and our mental health support platform, Spill.
- Peppy, a specialist health app that provides support for your health, including menopause, fertility, women’s health, and men’s health
- GymFlex and Fitness classes
- 25 days holiday, and we'll increase this one day for each year you're at Dojo
- Holiday trading, up to 5 days per year
- Birthday Leave
- 4 weeks fully paid sabbatical after 4 years of continuous service
- Women in Leadership Mentorship Programme
- Learning & Development opportunities with Career Pathways
- Cycle to Work Scheme
- Electric car leasing
- Charitable giving
- Dojo socials
- Dog friendly offices
- In-office barista
Company values
- Customer Obsessed - We focus on the details to help customers thrive
- Curious - We have an insatiable to desire to learn and innovate
- Relentless - We persevere even when it’s easier not to
Company HQ
Paddington, London, UK
Articles
Founders
Jan Farrarons
(Co-founder)Was a Director of Global Payments inc before founding JudoPay, Capital on tap and Paymentsense
George Karibian
(Co-founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
Diversity & Inclusion at Dojo
- Dojo’s 150,000+ customers reflect the diversity of the UK High Street. Building teams with diverse backgrounds that are representative of the customer base which we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, you have a place at Dojo.
- Our employee-led communities, including The Black Experience, Women at Dojo, and Pride at Dojo, exist as safe spaces of respect and privacy led and driven by individuals rather than the People Team. Anyone can set one up.
- We partner with ColorInTech & Black Tech Fest to ensure wide access to talent.
- Learn more about Diversity, Equity, and Inclusion at Dojo at https://www.dojo.careers/our-culture/diversity-equity-inclusion/
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