Site Reliability Engineer, OpenTable
CA$105-125k
+ Bonus + Equity grant
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$105-125k
+ Bonus + Equity grant
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- Good verbal communication and written documentation skills
- Proven experience in a DevOps role or related
- Excitement to learn new technologies and stacks
- Solid understanding of DNS, TCP/IP, Linux Server Administration (CentOS, RHEL, or Ubuntu), and shell scripting (Bash, Zshell)
- Experience supporting services across VMs, Docker Containers, and Kubernetes
- Experience with coding in a programming language such as Python, Ruby, or Golang
- An understanding of how to use vendor-provided REST APIs to automate tasks
- Experience using configuration management tools such as Puppet, Chef, or Ansible
- Automation tools experience such as Terraform, or Pulumi is desirable
- 4+ years experience with Elastic Stack (Elasticsearch, Logstash, Kibana), or with metrics backends such as Prometheus, Graphite, and VictoriaMetrics
What the job involves
- Design, implement, and maintain multiple observability systems in OpenTable's on-prem data centers
- Be responsible for the uptime of logging and metric systems that hold hundreds of Terabytes worth of data, across multiple regions
- Be customer-focused, and help OpenTable's global engineering teams get the most value out of our metrics and logs
- Be required to context switch between different systems when troubleshooting
- Communicate with peers around the world in different time zones over Zoom and Slack
- Collaborate with engineering and product leadership to define priorities and set delivery goals
- Be a member of a 12-hour On-call rotation that swaps out weekly
- You will be encouraged to automate, to reduce the number of emergency calls
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist
Insights
Few candidates hear
back within 2 weeks
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Debby Soo
(CEO, not founder)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
People progressing
Joined as a Project Coordinator. Promoted to Lead Project Coordinator after 2 years. Then promoted again to Project Coordinator Manager after 2 years. Now is Director of Global Sales & Services.
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