Implementation Consultant, CluedIn
+ Stock option programme
Master Data Management Platform
Be an early applicant
Master Data Management Platform
21-100 employees
Be an early applicant
+ Stock option programme
21-100 employees
Company mission
To give companies the data foundation they need to fulfill their data-driven initiatives.
Role
Who you are
- Problem-Solving: Strong analytical and problem-solving skills with attention to detail. Used to understand customer requirements and use these to create and implement
- Communication: Excellent verbal and written communication skills, used to working and communicating with customers
- Consultant: Ability to act as a consultant to customer and show the best practice to get the most out of CluedIn
- Training: Ability to train customers and explain complex matters in simple terms
- Team Player: Ability to work effectively in a collaborative team environment, able to delegate and stay on top of tasks
- 3+ years of experience in a similar role, with a focus on implementing customer projects
- Good knowledge of SQL
- Strong hands-on experience with Azure Data Factory
- Have good knowledge of the Microsoft Azure Stack
What the job involves
- We are seeking a skilled customer facing consultant to join our team. The successful candidate will be working within the customer success team to implement the product with our customers
- You will be expected to lead the customer through the implementation phase together with your customer success manager, from inception/solution to project closure
- As an Implementation Consultant, you will play a key role in ensuring the successful deployment of CluedIn for our customers
- You will be the technical lead throughout the entire customer journey, from installation to go-live, ensuring value is delivered efficiently and effectively
- Task Management & Communication: Proactively communicate task status and updates on customer projects, ensuring stakeholders are informed throughout the process
- Customer Engagement: Act as a daily touchpoint, working closely with the customer’s team. You will be responsible for guiding the technical implementation of CluedIn, ensuring the customer receives the best solution possible
- Value Delivery & Use Case Identification: Understand the customer’s critical path to value with CluedIn and identify opportunities for additional use cases that can enhance their experience
- Solution Design & Documentation: Collaborate with the customer to document the solution design and define both functional and technical requirements. Ensure the solution is aligned with best practices and the customer’s needs
- Customization & Configuration: Tailor CluedIn’s platform based on specific customer requirements and use cases, ensuring the solution fits seamlessly into their existing environment
- Best Practice Guidance: Provide expert guidance on best practices for deploying, maintaining, and scaling CluedIn within the customer’s infrastructure
- Product Feedback & Influence: Liaise with the product team to communicate customer feedback, influencing the product roadmap and ensuring continuous improvement of the platform
- Continuous Learning & Upskilling: Take ownership of your professional development by staying up-to-date with the latest CluedIn product features and underlying technologies to provide the best possible service
Our take
According to a recent survey, over 60% of all data within organizations is never analysed, leading to inefficient processes and poor decision-making due to incomplete information. Furthermore, the cost of collective data prep is expected to be more than $450 billion.
Cluedin is a modern data management platform that aims to facilitate the procedure of making data ready for insights, helping enterprises easily access data that is scattered across their company. The company allows their customers to integrate over 600+ sources of data using a graph database to infer connectivity from the data source.
Cluedin already has customers in a range of verticals including Nordea, SAP, and Ticketmaster and is currently focused on increasing its customer base in the US market. The founding team is made up of engineers from Sitecore who aim to use their experience to scale the company further.
Freddie
Company Specialist
Insights
-2% employee growth in 12 months
Company
Funding (2 rounds)
Apr 2021
$15m
SERIES A
Apr 2017
$1m
EARLY VC
Total funding: $16m
Company benefits
- Attractive Pension scheme
- 25 days holiday excluding standard public holidays
- Flexible remote work policy
- Allowance for home office for remote workers
- Continuous learning culture
- Other Company Benefits (which are country dependant) may include:
- Healthcare cash plan
- Life Insurance
- Employee Assistance Programme
- Private Medical Insurance
Company values
- Communicate transparently
- Be curious and think differently
- Work with not for customers
- Be Good People
Company HQ
København N, København
Articles
Leadership
Martin Hyldahl
(CTO)Previously Software Developer/Architect at Softronic for 3 years, at Mondo A/S for 8 years and at Sitecore for 2 years.
Pierre Derval
(CPO)Previously Vice-President Product Development at Ziliko for 1 year, Software Engineer at Experteam for 2 years, Team Leader at GENIVAR for 1 year and Senior Software Engineer at FLEJAY also for 1 year.
Tim Ward
(CEO)Studied Computer Software Engineering at the Queensland University of Technology. Previously CEO at Jerrong for 1 year and Product Architect at Sitecore for 7 years.
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