Global Account Director, DoubleVerify
$102-194k
+ Equity + This role will also be eligible for bonus/commission (as applicable),
Software platform for digital media
Open for applications
Software platform for digital media
1001+ employees
Open for applications
$102-194k
+ Equity + This role will also be eligible for bonus/commission (as applicable),
1001+ employees
Company mission
DV's mission is to give advertisers clarity and confidence in their digital investment - across buying platforms, channels and media formats.
Role
Who you are
- 10+ years of experience managing global brands and/or agency partners
- Extensive customer facing experience in the digital media industry
- Experience in successfully managing large global clients with complex team structures
- Strong customer service and proven leadership abilities
- Strong process management, business process, and analytical skills
- Proven ability to balance the need of the customer while maintaining corporate objectives
- Ability to work with internal and external customers to find solutions to challenges they face
- Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach
- Exceptional command of Microsoft Excel and PowerPoint
- Salesforce experience of building reports and defining client organization hierarchy
- Passion and desire to play a key role in driving a rapidly growing business to success in the advertising technology space
- Bachelor's degree equivalent /higher level of education
- Proficiency in additional languages other than English highly desirable
What the job involves
- The Global Account Director (GAD) will lead some of the DV's largest client accounts, which operate across multiple regions globally. The GAD will cultivate high level client relationships, provide business consultation, quarterly business reviews and coordinate multi-region internal resources to meet client objectives. We seek candidates who are natural leaders, organized, proactive, results-oriented, and thrive in a fast-paced environment
- The GAD must ensure that all local DoubleVerify stakeholders are informed on the client’s measures of success and monitor the execution of their global strategy across the local client teams. Feedback from the local DoubleVerify and Client teams must be collected and presented back to the Central Client contacts
- The GAD will work closely across multiple internal DoubleVerify teams including Sales, Account Management, Strategy, Implementation, Sales Engineering, Product Management, and Finance to deliver world class customer service and solutions to the Client
- This role is perfect for someone with a passion for leadership, client management, organization and problem solving abilities. Our ideal candidate is searching for a role with direct and significant impact on the short- and long-term success of the company. Excellent customer relationship skills are critical, as are strong analytical skills, including the ability to develop assumptions and action plans based on data
- Single accountable resource for support of global client relationship, with a strong understanding the client’s goals and translate into local action items
- Work hand in hand with Director Strategic Partnerships to make DV sticky by fostering brand relationships and DV deployments tied to strategy
- Work closely with the Customer Success Manager during the first 90 days of the relationship/rollout and take over their role of overseeing client success post launch point
- Coordinate and drive local market adoption for major global clients past initial rollout
- Organize all global support activity so that knowledge is shared across DV teams
- Key stakeholder in organizing and executing quarterly business reviews with the Global Client contacts
- Work in partnership with the DV and client finance teams to ensure billing requirements are followed
- Lead on Beta tests and other new initiatives to drive revenue associated with new product launches
- Continuously monitor and improve customer satisfaction as it relates to the DoubleVerify campaign execution, implementation, and fulfillment processes
- Attend offsite meetings, conferences or industry events, etc. as necessary
- The GAD Will be responsible for 3-5 global/strategic clients
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. A 2021 IPO was followed by two rounds of funding and several product releases, including a tiered brand suitability tool as well as key executive hires.
Freddie
Company Specialist
Insights
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Health and Fitness Reimbursement
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
- 401k
- Healthcare coverage
- Virtual company events
- Tuition reimbursement
Company values
- Passion - We are driven
- Accountability - We do what's right (the right way).
- Collaboration - We deliver better together.
- Trailblazing - We invent a way.
Company HQ
SoHo, New York, NY
Articles
Leadership
Mark Zagorski
(CEO (Not Founder))Previously worked as Executive Vice President of Nielsen. Also served as CEO of Telaria and Recruitics.
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