Legal Operations Technology Analyst, Equinix
Digital infrastructure company
Be an early applicant
Digital infrastructure company
1001+ employees
Be an early applicant
1001+ employees
Company mission
To provide finance, manufacturing, transport, government, and healthcare organizations a cloud-first world.
Role
Who you are
- We are seeking a bright, enthusiastic, and results-oriented professional with solid technology experience and the ability to coordinate with cross-functional teams.
- To excel in this role, you will have a background in business analysis and project management with the ability to foster relationships with staff across the legal department globally to achieve positive results. Successful candidates will have experience deploying digital technology to a legal practice area or a complementary function with transferable skills
- 5+ years completing similar tasks to those above, and within a Legal environment, preferred
- Bachelor's degree required
- Experience with Legal technology and processes preferred
- Project Management qualifications preferred
- Ability to identify and manage cross-team and cross-project dependencies
- Ability to anticipate and address issues early with strong customer focus
- Strong analytical skills, including business case acumen
- Ability to balance and prioritize multiple projects for various internal customers
- Strong interpersonal and communication skills required
- Ability to make decisions independently, knowing how and when to escalate issues
- Experience working directly with business teams and stakeholders
- Expertise in Legal Service Delivery (ServiceNow), Knowledge Management (ServiceNow), and Matter Management systems (Onit)
- Knowledge of Project Management Technology, such as SharePoint, Smartsheet, Tableau, Box
- Experience in Legal domain preferred, including but not limited to Corp Legal, Compliance, Privacy, Entity Management, and Billing
What the job involves
- As a part of the Global Legal Operations team, the Legal Operations Technology Analyst will be responsible for working with various stakeholders across the Legal department on projects, from opportunity alignment and requirements gathering through design and delivery.
- The focus for this role will be on technology projects that drive digital transformation across the Legal practice areas, from enhancing current systems, supporting system integrations to developing business requirements and common processes for new system deployments. The Legal Operations Technology Analyst must juggle responsibilities across various projects with a wide range of complexities
- Understand business needs and objectives for the Legal department
- Support creation of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Support the implementation, deployment, and further development of Legal Technology systems (ServiceNow, Onit, iManage etc.)
- Lead the creation, ongoing analysis, and maintenance of existing and future state process documents, guides, and training materials
- Lead and administer Legal technology and Project Management systems trainings
- Track, monitor, and suggest ServiceNow system workflow enhancements with internal IT and vendor developers
- Assist in the creation of new Knowledge Base materials in ServiceNow
- Support E-billing system admin duties
- Track, monitor, and suggest E-billing system enhancements with internal IT and vendor developers
- Support E-billing technology projects (ex. Matter Management Dashboard roll-out, AP Integration refresh)
- Create and submit Jira tickets for IT development
- Create, conduct, and coordinate user acceptance testing on various legal technology initiatives
- Act as the liaison with various stakeholders, including IT, as needed
- Project management of smaller Legal technology projects, ensuring that projects are delivered on-time, within scope and within budget
- Gather, document, and analyze business requirements and partner with Senior Manager of Legal Technology and IT and external service providers to recommend practical, innovative solutions
- Support and at times, lead New Hire Legal Technology overview training program
- Department-wide report creation and distribution
- Work closely with business partners to understand processes, gaps, and goals
- Use a variety of problem-solving skills to resolve issues with internal teams and stakeholders
Our take
Equinix is a veteran player in the digital infrastructure market, connecting industry-leading organizations in finance, manufacturing, retail, transportation, government, healthcare, and education.
The company provides a range of services within the categories of digital, support, data center, and interconnection, with capabilities including, for example, simplifying hybrid cloud deployments or securing on-site deployments. It has an extensive range of partners, granting its clients access to a vast range of industry-leading technologies atop its own offerings.
With a wide global presence, Equinix has secured a path to continued success by its ability to keep abreast of developments in the space. The company is comfortably positioned to remain a robust and leading player across multiple growth avenues and can be expected to make more smart developments and partnerships in the future.
Kirsty
Company Specialist
Insights
Some candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Funding (1 round)
Dec 1999
$280m
LATE VC
Total funding: $280m
Company benefits
- Equinix employees receive excellent health care and counseling plans that vary by country to ensure the well-being of you and your family. We offer paid vacations and holidays and encourage community involvement year-round via volunteer opportunities
- Spending time with your loved ones and taking care of your family are important. Equinix provides a range of country-specific programs that ensure you have the resources needed to thrive and manage your family’s needs
- Equinix offers different programs to help you build your financial security, make charitable donations and seek additional education. In many countries we also offer a flexible employee stock purchase plan
Company values
- Seek something bigger - Come drive meaningful change as part of the world’s trusted, leading digital infrastructure company. Together, our work enables innovation that enriches our work, life and planet
- Challenge assumptions - Bring your unique perspectives and contributions to help us make bold decisions, become aware of biases and remove any barriers that still exist
- Want to unlock your potential - Achieve, learn, adapt and be comfortable building a fulfilling career. We are here to help you unlock your potential
Company HQ
Redwood Shores, Redwood City, CA
Articles
Leadership
Charles Meyers
(President & CEO (Not Founder))Former Senior Associate at Booz Allen & Hamilton, President and COO at BellSouth.net, and VP of Business and Corp Development at Internet Security Systems. Before becoming CEO of Equinix, they were a Senior Technology Executive and Fitness Entrepreneur at Life Restorations LLC and Group President of Messaging and Mobile Media at VeriSign.
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